Solutions Engineer

Summary:

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Duties & Responsibilities:

• Provide Pre-sales technical Presentation and support including operation support for VIAVI’s test solution products to customers
• Additional responsibility for providing customization of customer testing scripts according to the customer’s application for all VIAVI products, or integrate using automation software
• Provide guidance and the related solution recommendations for our customer according to the customer’s application for VIAVI Storage Network Test (SNT) products, as well as give the technical and market advice to the sales team to make them have the correct direction of their sales activities.
• To be the expert on the specific product direction, not only on the product side but also on the applications and competition analysis
• Attend tradeshows and host seminars, trade shows and marketing events to promote VIAVI Solutions

Pre-Requisites / Skills / Experience Requirements: