Position: Admin Support
Number of hours: 20 hours/week
Schedule: Canada (EST) Time Zone (7AM - 12NN EST)
Manage and coordinate scheduling of meetings, appointments, and deadlines
Maintain accurate and organized documentation and digital files
Support in process documentation, including writing SOPs, workflows, and internal guides
Edit and format CVs, cover letters, and other preparation materials as requested
Assist with drafting and proofreading internal or client-facing documents using fluent English writing skills
Use MS365 tools (Outlook, Word, Excel, OneDrive) for daily administrative tasks
Utilize Asana to track and update project progress, tasks, and deadlines
Leverage ChatGPT or similar tools for content drafting, research, or document formatting
Provide administrative support for ongoing projects or team initiatives
Collaborate with team members to ensure smooth operations and timely delivery
Perform other ad hoc administrative and documentation-related tasks as assigned
Knowledge in cybersecurity is a plus
Proven experience in administrative support or a similar role
Fluent in English (reading and writing); must be able to create, edit, and format documents clearly and professionally
Proficiency with Microsoft 365 (Outlook, Word, Excel) for communication, documentation, and task management
Experience using Asana or other project management platforms
Comfortable using AI tools like ChatGPT to support content creation, formatting, or process efficiency
Highly organized, detail-oriented, and able to manage time effectively
Ability to work independently and meet deadlines with minimal supervision
Experience in process documentation, including writing SOPs and internal manuals
Skilled in preparing and editing professional documents, such as resumes and reports
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