Digital Product Owner

About Us

At One10, we are more than just a workplace; we are a community of individuals who share a common belief – the belief in better products and, equally important, the belief in a better you.

Believe in Better Solutions: We take pride in the work we do because we believe in the transformative powers of innovation and recognition. Our commitment to excellence drives us to create solutions that go beyond the ordinary, solutions that have a positive impact on the lives of our customers and clients. Joining One10 means contributing to a culture of continuous improvement, where each day is an opportunity to push boundaries, challenge the status quo, and redefine what's possible. We believe in crafting solutions that make a difference and in setting new standards for quality and ingenuity.

Believe in a Better You: At One10, we recognize that our greatest asset is our people. We are committed to fostering an environment that empowers you to thrive both personally and professionally. We believe that by investing in your growth and well-being, we collectively strengthen our ability to achieve greatness. From tailored development programs to a supportive and inclusive culture, we are dedicated to providing the resources and encouragement needed for you to become the best version of yourself. Your success is not just a professional goal; it's our shared commitment.

Role Overview 

The Digital Product Owner supports the development of new features and functionality for client systems.  As a member of the One10 Digital team, the Digital Product Owner collaborates with the client, One10 Account Directors, One10 Customer Success, to understand the client’s needs and opportunities.  They build and maintain the client implementation backlog and create supporting artifacts including internal and external requirements.  The Digital Product Owner is an integral member of the Digital team and provides support for development and operational activities.  

Scope of Work 

• Understand the client’s business, customer feedback, market trends and usage data.   Collaborate with the client, the Account Director and Customer Success to identify opportunities for improvement or new feature development.  
• Collaborate with internal and external stakeholders to translate client business needs into a backlog.  Support the Technical Project/Program Manager, Account Director and Customer Success to prioritize the backlog.  
• Write User Stories, Features & Epics as well as Non-functional Requirements based on customer and client needs.  Refine requirements in collaboration with clients and all One10 stakeholders.  Collaborate with Digital team Business Analysts.  
• Collaborate with the Digital team throughout development, serving as a conduit to the client.  Participate in backlog grooming, prioritization, release planning, sprint reviews and other Digital team activities.  
• Provide support to the Technical Project/Program Manager, who manages the Digital team workload and workplans.  
• Serve as an SME on system features and data, supporting internal and external stakeholders with operational questions or inquiries as needed.  

Knowledge, Skills, and Abilities

Possesses expert-level knowledge and has top-level skills and abilities to work on business problems of substantial complexity or scope.

• Bachelor’s Degree in a related field
• 5-10 years of experience in Product Ownership, Product Management, or related field
• Experience in Agile, SAFe or related principles
• Background in technology with an understanding of information technology systems
• Excellent interpersonal, presentation and communication skills
• Strong organizational and time management skills
• High attention to detail
• Ability to present to individuals with different technical abilities effectively, including clients
• Ability to understand data and data structures through SQL queries preferred
• Certifications such as Certified Scrum Product Owner (CSPO) or similar preferred
• Experience in tools such as Azure DevOps, JIRA or similar preferred
• Ability to travel as needed

 What We Promise:

1. A Culture of Innovation: Join a team that thrives on creativity, welcomes diverse perspectives, and embraces the spirit of innovation.
2. Professional Development: Engage in continuous learning opportunities, mentorship programs, and career paths that align with your aspirations.
3. Collaborative Community: Be part of a supportive and collaborative community that values teamwork, communication, and the collective pursuit of excellence.
4. Work-Life Harmony: We understand the importance of work-life balance and are committed to creating an environment where you can excel at work while enjoying a fulfilling personal life.
5. Meaningful Impact: Contribute to projects that matter, work on cutting-edge technologies, and be part of a company that makes a positive impact on the world.

Join us at One10 and be part of a journey where we not only believe in better products but also believe in empowering you to become a better, more fulfilled individual. Together, we will shape a future where innovation knows no bounds, and personal growth is not just encouraged—it's celebrated.

Welcome to a place where your potential is recognized, your contributions matter, and where believing in better extends to both what we create and who we are.

Believe in Better.

The US salary range for this full-time position is $120,000- $140,000. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required.   All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

One10 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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