Multi-Market Analyst I- FL- REMOTE

Multi Market Analyst I

Warner Pacific – Florida 8am-5pm

The Multi Market Analyst I (MMA I) is responsible for preparing quotes based on census and group information from agents and/or their clients. The MMA I will work closely with Sales Consultants, Brokers and Carriers.  This role requires an understanding of the guidelines for each carrier with regard to RFQ points of contact, products, product availability and offering criteria. The MMA I will be responsible for making decisions within guidelines and procedures related to new business, as well as modifications to existing business.

Overview of Responsibilities 

Receive RFQ information and prepare large group and level funded quotes for agents and/or their clients via the Warner Pacific quoting system in an accurate manner and within the company standard of 24 hours or fewer.

• Document quoting activity according to department protocols and using internal/external systems. 
• Analyze RFQ information and prepare RFP for carriers using the RFQ tool/document and/or the Warner Pacific quoting system with a high degree of accuracy. 
• Interface/follow up with carrier RFQ & broker contacts frequently to ensure timely delivery of quotes from requested carriers. 
• Initiate no greater than 5 business day follow up call to Broker regarding status and, if needed additional discussion of requirements, if not received initially.
• Initiate a second 3 business day follow-up call to Broker regarding status and, if needed, additional discussion of requirements, if not received in Underwriting. 
• Work closely with all stakeholders named above to produce requested quotes and upon completion/receipt from carrier, forward quotes immediately to the Sales Executive and broker. 
• Work closely with key agencies and build and foster business relationships.
• Attend professional client facing meetings in support of our brokers, agencies and Sales Consultants.
• Respond to e-mails and phone messages within 4 hours at a maximum. 
• Demonstrate solid understanding of market factors, carriers, plans, benefits and guidelines in the Colorado group insurance landscape. 
• Provide carrier/plan consultative services to sales executives and brokers to assist with new group and renewal of purchasing decisions. 
• Demonstrate consistent, outstanding judgment, honesty and integrity in all aspects of job performance. 

Additional Skills and Requirements 

• Exceptional organizational skills are a must, especially in email management.
• Minimum of a high school diploma, GED or equivalent. 
• Exceptional interpersonal skills. 
• Excellent customer service skills.
• Exceptional written and oral communications skills. 
• Attention to detail a must. 
• Ability to work overtime, holidays and weekends as requested by senior management.
• Demonstrated ability to remain calm in pressure situations. 
• Demonstrated ability to think and act independently and to consider all available avenues to obtain desired results for customers. 
• Demonstrated ability to multi-task effectively. 
• Ability to prioritize work effectively. 
• Ability to self-start and think/act independently and in concert with co-workers, management and customers. 
• Ability to maintain and foster positive, open communication channels with internal and external customers. 
• Computer literacy with proficiency in the Microsoft Office suite and emphasis on beginning-intermediate Excel.

Working Conditions:

• While this position allows for remote work, there may be occasional in-office attendance for meetings, team collaborations, and other essential activities.
• Minimal travel may be required for client meetings or training sessions. 

Compensation

• Hourly Range: $22.39 - $29.86 per hour.
• Actual compensation may vary from posting based on work experience, education, and/or skill level.
• * The hourly or salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range may be modified in the future.  No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance.
• As an organization that values diversity of backgrounds, experiences, thoughts, and education levels, we know that an amazing candidate may not have all the qualifications that are listed above. Warner does not want to miss out on excellent candidates. If you believe you would be able to leverage your skills and strengths to meet our "Duties & Responsibilities" section, please apply! We look forward to hearing from you!