Client Services Administrator

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

At least 1 year of automotive or office experience., Proficiency with Google Workspace and Microsoft Office., Ability to learn new software applications quickly., Strong organizational and attention to detail skills..

Key responsibilities:

  • Communicate regularly with clients and internal teams via phone and email.
  • Complete administrative tasks such as obtaining invoices and reviewing data sets.
  • Use proprietary software to analyze warranty data and identify patterns.
  • Maintain accurate documentation and follow defined processes efficiently.

Dynatron Software, Inc. logo
Dynatron Software, Inc. SME https://www.dynatronsoftware.com/
51 - 200 Employees
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Job description

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote Client Services Admin provides administrative support to our FileSmart team. This position is responsible for collaborating with dealer clients, completing administrative computer-based tasks, and working closely with internal teams to ensure success of our warranty reimbursement filing process.

Qualified Candidates Need:

  • 1+ years of automotive experience or office experience
  • Demonstrates enthusiasm and persistence in communicating with clients and team members
  • Ability to maintain focus while performing repetitive, computer-based tasks
  • Must be able to work independently, execute defined processes, and be well organized
  • Must be attentive to detail, able to effectively manage time, manage multiple accounts and priorities, and able to work well in a remote environment
  • Strong knowledge of Google Workspace and Microsoft Office
  • Ability to learn new software applications and be comfortable working on diverse types of computer programs

Essential Duties & Responsibilities:

  • Effectively communicate regularly with internal and external contacts via phone and email
  • Digitally obtain invoices from Dealership Management Systems via secure remote screenshare or filesharing
  • Review invoice data sets to ensure validity, and utilize PDF editing tools to prepare the data sets
  • Utilize proprietary software to identify patterns in dealer’s warranty data
  • Review daily/weekly reports and provide updates to management as necessary
  • Maintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etc. 
  • Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines 
  • Other duties and special projects assigned or approved by management 

In Return for Your Expertise, You Will Receive: 

  • Excellent benefits including health, dental, and vision insurance, stock options, professional development opportunities, 9 paid holidays, and 15 days PTO. 
  • A welcome “swag bag” with branded clothing as an official welcome to the team. 
  • The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude! 

Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply. 

Compensation Range: $18-$20/hr

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Communication
  • Time Management
  • Detail Oriented
  • Accountability
  • Teamwork
  • Personal Integrity

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