IT Helpdesk Intern/6 Months Contract

Work set-up: 
Hybrid
Contract: 
Work from: 
Bucharest (RO)

PwC South East Asia Consulting logo
PwC South East Asia Consulting https://pwc.to/3wvAVUu
501 - 1000 Employees
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Job description

Job Description & Summary

The Opportunity  

 

Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture. 

 

  What we are looking for from a candidate:

• Best fit for students at Cybernetics, Computer Sciences or Technology faculties;
• Ability to adapt to a fast and demanding environment;
• Ability to communicate clearly and effectively with end users;
• A fundamental understanding of operating systems (like Windows and macOS);
• Ability to analyze and diagnose basic technical problems and find quick solutions;
• Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;
• Adherence to work schedule and deadlines;
• Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;
• Attention to Detail;
• Ability to collaborate effectively with colleagues and contribute to the team's common goals;


What will you do as an intern?

• Shadow Seniors on the job;
• Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;
• Follow the work procedures;
• Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);
• Receive and allocate equipment to/from employees;
• Keep the database information regarding equipment allocation up to date;
• Maintain the order of the equipment stock and conduct periodic inventory of the equipment;
• Perform basic troubleshooting of technical issues;
• Create data backups;
• Copy data onto external storage media;

 

What we offer: 

  • Challenging and rewarding work environment; 

  • Systematic education process to support professional and personal development and on-the-job training; 

  • Professional and team-oriented work environment; 

  • Interesting career development options and challenging assignments for top Romanian and international clients; 

  • Great colleagues to work with; 

  • Up-to-date technologies and methodology. 

  • Monthly budget for meal or holiday tickets and other available benefits. 

  • Private medical subscription. 

  • Office massages. 

 

We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted. 

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