Content Manager

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Relevant content or account management experience., Structured and hardworking with good Excel skills., Fluent in English, both written and spoken., Knowledge of Portuguese and Spanish is preferred..

Key responsibilities:

  • Assist clients with content updates and knowledge base maintenance.
  • Research and analyze data to improve client content using platform analytics.
  • Communicate content changes and updates to clients and gather necessary information.
  • Support account development and client relationship management.

EffiTALENTS logo
EffiTALENTS https://www.effitalents.com/
11 - 50 Employees
See all jobs

Job description

Content Manager | Porto, Portugal

Company presentation

Airbot Technology Limited (https://www.airport.ai/) is the worlds leading customer service platform for the airport industry. We have developed a software-as-a-service platform allowing airports to communicate efficiently with passengers on their websites, mobile applications or 3rd-party messaging applications. We are currently working with more than 80 airports around the world, including Frankfurt, London Gatwick, Lisbon and Sydney airports.

Your profile

- You have an entrepreneurial mindset and hold relevant content management or account management experience from previous positions. 

- You are a hardworking and very structured person. Good Excel skills, together with written and oral fluency in English, are required.

- Knowledge of Portuguese, Spanish and a general affinity for languages is preferred.

Your responsibilities

As a Content Manager, you will be involved in the following tasks:.

- Content management: you will assist clients in making content changes and keeping their knowledge base up-to-date.

- Data analysis: you will actively research ways to improve the clients knowledge using the analytics available from Airport AIs platform.

- Account development: you will keep clients informed of the content changes made in the platform, and request information from them when needed.

What we offer

- Competitive salary and long-term employment.

- Attractive working environment in our office in the centre of Porto.

- Flexible working conditions, with the possibility to work from home from time to time.

- The possibility to be part of a young and growing international team with great possibilities for personal and professional development.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Entrepreneurship
  • Research

Web Content Manager Related jobs