Offer summary

Qualifications:

Bachelor’s Degree in Social Work, Psychology, or a related field., Strong communication skills and organizational abilities., Knowledge of community systems and resources (preferred)., Experience working with children and families (preferred)..

Key responsibilities:

Respond to incoming calls, emails, and new referrals.

Document client contacts and support families with administrative case management.

Assist families with resource connections and completing applications.

Attend community meetings and events to promote services.

Job description

Position Summary
Working under the ACM Director, this position provides administrative case management to children and young adults in Montgomery County. Primary responsibility is to assist clients in obtaining resources and benefits and connections to other County programs. The ideal candidate would be reliable, independent, organized, compassionate, and have strong communication skills.

Work schedule: 24 hours per week, flexible schedule, during general business hours (8am-5pm). Some evening hours are required.

Required Qualifications

Bachelor’s Degree in Social Work, Psychology, or a related field

Preferred Qualifications

Knowledge of community systems and resources
Prior experience working with children and families

Responsibilities:

Respond to all incoming ACM calls and emails, and address all new referrals
Document client contacts in electronic health record
Register all clients in Montgomery County portal
Support families in administrative case management needs; such as assisting in completing Medical Assistance application, helping connect families to other resources or providers, coordinating cradles to crayons, diaper, and other donations and distributing to families
Working with families over the phone, email, or in the home or community
Ensure client charts via EMR comply with program regulations and agency standards
Attending Abington Hub and other community meetings
Attend community events to share info on ACM and other CFF services
Maintain weekly billable expectation
Use and implement the 5 core values of Trauma-Informed Care in all work practices – Safety, Trustworthiness, Choice, Collaboration, & Empowerment
Other administrative duties as assigned

Work Environment

Work schedule: 24 hours per week, flexible schedule, during general business hours (8am-5pm). Some evening hours are required.
Work performed in a standard office environment as well as out-of-office settings to include client homes, schools, court, medical offices, and other community settings, as needed.
Opportunity for remote work in designated spaces; remote work requires adherence to confidentiality, HIPAA-compliant standards, meeting professional standards, and maintaining all performance standards.

Compensation and Benefits:

Flexible Schedules allows for Work/Life Balance
Annual Increase and Bonus
4 hours of pay on 9 Paid Holidays
8.5 days of Paid Time Off
401K plan with company match and profit sharing
Mileage and Expense reimbursement for travel and training
Clearance Reimbursement

*Eligibility Requirements apply

Child and Family Focus is an equal opportunity and drug free employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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