Assistant Vice President, Operational Resilience

Job information:

• Functional title - Assistant Vice President, Operational Resilience
• Department – COO – Resilience
• Corporate level – Assistant Vice President
• Report to – Executive Director, Operational Resilience
• Location – London

What you will be doing:

The successful candidate will be experienced in collaborating across all functions of a business to embed and operate the principle of resilience by design, with the primary focus on the services which are most critical to CLS.  The candidate will partner and collaborate across these teams to develop the processes and mechanisms to ensure information on resilience health is available to support decision making for operational and technical design, and to provide insight to the product owners as to where vulnerabilities may exist.

The candidate will be experienced in and will be required to work in the following areas:

• Process and Governance
  • Understanding business architecture leveraging existing and supporting improved process mapping
  • Ensuring the organisation has a clear and complete view of the vulnerabilities which exist in its processes, how these relate to the delivery of business services and their remediation path
  • Enabling the organisation to streamline processes to increase automation, reduce failure risk and reduce operating costs.
• Digital and Assets
  • Enable a greater understanding of the technology and applications used across the organisation, how this supports its business services and the threats and vulnerabilities associated with them.
• Operating environment
  • Embed the Operational Resilience team into the design aspects of solutions being developed for CLSs services, both in terms of technology solution design and where necessary, product design.
• Be continually engaged with the day-to-day operations of CLS Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall Resilience framework and plan.
• Participation at a working group level of change programs which may materially alter the resilience posture of the organization, influencing these to ensure risk is either mitigated or improvements made.
• Establish new and participate in existing forums to ensure the resilience health of the delivery of CLS’s products and services is clear, enabling strategic decision making for investment and risk management
• Lead change across the organization as CLS matures the operational resilience function.

What we’re looking for:

• A history of Operational Risk analysis, specifically in the Resilience domain.
• Good understanding of FX products and services with knowledge of the required infrastructure and dependencies.
• Experience across technology, third party, facilities and people risk analysis and mitigation.
• Experience in the delivery of projects providing solutions across the breadth of a company’s operations; business process, technology solutions, cyber remediation, third party risk etc.
• Experienced in business process mapping and using these capabilities to produce MI.
• Deep analytical skills in areas of business services and processes, understanding the relationship to underpinning resources (e.g. Technology, People, Facilities and Third Parties) and be able to assist the business in determining the importance of these services and processes both internally and across the markets.
• Experienced in presenting structured analysis of prioritized risk statements
• Familiarity with product and project lifecycles and business case development in support of risk mitigation.
• Comfortable in coordinating and chairing meetings at all levels of the organization, from low level working groups through to senior level steering meetings

Professional qualifications / certifications

Recognized qualifications in the following areas will be beneficial:

• Operational / Enterprise Risk Management
• Business Analysis
• Project Management (e.g Prince / PMI / APM)
• Cyber Management (e.g. CISM)