Offer summary

Qualifications:

5+ years of experience building enterprise-grade platforms for Fortune 500 companies., Deep understanding of SaaS models, including usage analytics and monetization strategies., Experience designing solutions for multi-partner ecosystems with complex pricing and enterprise integrations., Strong technical skills combined with business acumen and stakeholder management..

Key responsibilities:

Design and deliver the primary digital interface for enterprise partners to manage their tech ecosystem.

Create intelligent self-service capabilities for real-time visualization, autonomous configuration, and AI-driven recommendations.

Build infrastructure to turn partner interactions into growth opportunities through upselling and feature discovery.

Collaborate with engineering and data science teams to develop a scalable, enterprise-grade platform.

Job description

Senior Product Manager – Enterprise Partner Experience Platform

Location: Remote - USA (SF Bay area) or Nashville, TN

Reports to: Sr. Director of Product, Enterprise

Transform How Tech Giants Partner with Asurion

Asurion is revolutionizing how Fortune 500 enterprises—including Alphabet, Microsoft, and Amazon—engage with our AI-powered lifecycle care platform. We’re seeking a Senior Product Manager – Enterprise Partner Experience Platform to architect the next-generation partner interface that becomes the operational command center for the world’s largest tech partnerships.

You’ll be building the strategic control tower that enables billion-dollar partnerships to scale, optimize, and innovate at speed. Your platform will transform how enterprise clients extract maximum value from their Asurion relationship.

What You’ll Build

The Partner Command Center: Design and deliver the primary digital interface where Fortune 500 partners orchestrate their entire tech care ecosystem—from real-time performance monitoring to autonomous configuration management.
Intelligent Self-Service Capabilities that enable partners to:
- Visualize success in real-time: Advanced analytics dashboards showing solution health, usage trends, and revenue impact
- Configure autonomously: Self-service product packaging, pricing optimization, and feature activation without engineering support
- Discover and activate: AI-powered recommendations for new capabilities and expansion opportunities
Platform-Led Growth Engine: Create the infrastructure that turns every partner interaction into an expansion opportunity through intelligent upselling, feature discovery, and automated optimization suggestions.
Enterprise-Grade Integration Hub: Collaborate with world-class engineering and data science teams to deliver a platform that scales from millions to billions of interactions seamlessly.

What Makes You Qualified for This Role

5+ years building enterprise-grade capabilities that Fortune 500 companies depend on—whether that’s dashboards, admin portals, or partner management systems
Deep SaaS DNA: You understand the mechanics of usage analytics, monetization strategies, and B2B configuration workflows that drive recurring revenue growth
Global scale experience: You’ve built solutions for multi-partner ecosystems involving complex pricing models, entitlements, and enterprise integrations
Strategic product thinking: You excel at synthesizing enterprise client feedback, business requirements, and data insights into platform-level strategy that drives measurable outcomes
Technical depth with business impact: Strong technical acumen combined with commercial intuition and exceptional stakeholder management across C-suite relationships

Why This Role Changes Everything

You will build the interface through which $B-class partners run and grow their Asurion business
Redefine enterprise partnerships: Your platform will set the new standard for how global tech leaders engage with service providers—creating transparency, control, and agility
Drive significant revenue expansion: Enable product-led growth at enterprise scale through intelligent pricing experiments, packaging optimization, and automated feature discovery
Build the foundation for growth: Your work becomes the scalable infrastructure that supports Asurion’s evolution into a multi-billion dollar platform company

Required profile