Product Lead, Experience

About Paxos 

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers. 

About the role

As Product Lead, Experience, you’ll own the end-to-end experience for our enterprise customers and their users. You’ll transform complex blockchain operations into seamless, intuitive journeys—whether through beautiful dashboards, frictionless integrations, or powerful developer tools. You’ll be a key driver of customer adoption, engagement, and long-term success.

What you’ll do 

• Design the Future: Define and deliver the vision for customer-facing experiences across all touchpoints—onboarding, dashboards, integrations, and more.
• Champion the User: Make stablecoin and tokenized asset operations simple and delightful, driving adoption and retention through outstanding UX.
• Build for Developers: Lead the creation of best-in-class developer tools, SDKs, and documentation that make it easy for enterprises to integrate with Paxos.
• Scale B2B Experiences: Evolve our self-service dashboards and B2B UI for customers who want flexibility without code.
• Partner for Success: Work closely with commercial, support, and customer success teams to gather insights and turn them into product improvements.
• Optimize Journeys: Continuously improve customer flows for payments, conversions, and asset management—across all enterprise segments.

About you 

• Product Management experience, with a track record of shipping B2B SaaS or fintech experiences
• Deep experience collaborating with UX/UI designers and engineering
• Passion for user-centric design and data-driven product improvement
• Proven ability to drive adoption, engagement, and retention metrics in enterprise environments
• Excellent stakeholder management and communication skills

Bonus Points For

• Experience building developer platforms, APIs, or financial services products
• Background in payments, enterprise fintech, or customer onboarding/KYC
• Familiarity working with enterprise clients and understanding complex workflows

Important Notice for Paxos Applicants

We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information. 

To verify a legitimate Paxos recruiter: 

• We only use @paxos.com email addresses
• We never ask for payment or financial details to apply, interview, or work here
• For technical roles, we do not perform a coding interview without prior screening by our engineering team 

Thanks for your interest in Paxos! 

Pay and benefits