Offer summary

Qualifications:

Proficiency in installing, configuring, and maintaining operating systems., Experience with user account management in Active Directory or similar services., Knowledge of security policies, access controls, and software management., Strong troubleshooting skills and hardware maintenance experience..

Key responsibilities:

Install and maintain operating systems and software applications.

Manage user accounts, groups, and access controls.

Troubleshoot technical issues and support end-users.

Participate in IT projects and automate routine tasks.

Job description

Install, configure, and maintain operating systems.
Create, manage, and delete user accounts and groups in Active Directory or other directory services.
Implement and enforce user access controls and security policies.
Install, update, and manage software applications and licenses.
Troubleshoot software issues and provide support to end-users.
Maintain and repair IT hardware, including servers, workstations, laptops, and peripherals.
Oversee hardware inventory and procurement.
Monitor system performance and availability, using tools to track and analyze system metrics.
Optimize system performance and manage capacity planning.
Maintain detailed documentation of system configurations, procedures, and changes.
Develop and maintain scripts for automating routine tasks and system maintenance.
Implement automation tools to streamline IT operations.
Ensure IT systems comply with industry standards and regulatory requirements.
Stay updated with the latest industry trends, technologies, and best practices.
Provide technical support and guidance to end-users and other IT staff.
Resolve helpdesk tickets and escalated issues promptly and effectively.
Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery.
Participate in IT projects, including planning, execution, and post-implementation support.