Offer summary

Qualifications:

Bachelor's degree in a technical or business field., Minimum of 3-5 years of experience in Veeva CRM or Salesforce.com., Strong understanding of CRM data models and Life Science industry., Certifications in Veeva CRM and Salesforce Developer & Admin are preferred..

Key responsibilities:

Configure and customize Veeva CRM including Document Types, Objects, and Workflows.

Manage integrations with CRM applications using REST API and other tools.

Create and maintain reports and dashboards for data analysis.

Collaborate in an agile environment to deliver CRM solutions.

RxCloud is a professional services organization focused exclusively on Pharma, Biotech and Medical device industries. We are a full-scale Quality Assurance Organization driving innovation & ensuring compliance across the industry. Our mission is to deliver Quality, Compliance, Innovation, Customer Experience, and speed that enables global Life Science industry to continuously innovate and significantly reduce drug development life cycle. We are specialized in providing the CSV services, GxP Audits (GMP, GDP, GLP, GCP, GVP) as a service, Veeva Services, Software Quality Assurance services. Our full spectrum of service offerings includes QMS Consulting, End to End Global Audit Management, CAPA management, SOP Authoring, QA as a service. RxCloud’s differentiation is bringing in speed and agility to achieve compliance first time and every time.

Job description

Experience : 3+ years

Required Skills:

Must have good understanding of CRM data model
Strong knowledge of Life Science (Pharma) min 3+years
Veeva CRM Configuration Experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, apex codes
Manage and have hands on Experience on Integrations with CRM application
Hands on Experience in REST API, Loaders, Multichannel
Creating and maintaining reports and dashboards
Application administrative Experience
Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, quality management, and IT environments etc), architecture DevOps methodologies, standards, and tools
Strong understanding of SDLC methodologies
Veeva CRM Configuration Experience including Salesforce
Experience in Veeva Align & Vault (Optional)
Salesforce Developer & Admin certification
Veeva CRM Certified.

Basic Qualifications:

Bachelor's degree in a related technical/business area
Experience working with a Pharmaceutical, Consumer Health or Medical Device organization
Veeva or Salesforce.com certification and minimum 3-5 years of Experience
Deep hands-on understanding of all aspects of the Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events
Experience working in an agile delivery environment

Required profile