Offer summary

Qualifications:

Significant experience in Salesforce administration., Current Salesforce Administration Certification (CRT101)., Current Salesforce Advanced Administrator Certification (CRT211)., Proficiency with Salesforce configuration, maintenance, and integrations..

Key responsibilities:

Manage and support the Salesforce environment for over 500 users.

Implement new Salesforce capabilities and integrations, focusing on innovation.

Perform daily administrative tasks such as user management, data security, and process automation.

Collaborate with stakeholders to define requirements and improve the platform.

Job description

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

We are looking for a highly capable Salesforce Administrator to ensure that we leverage Salesforce’s capabilities to the fullest, to drive efficiency and productivity across the business. Your primary responsibility will be to evaluate, improve, maintain and promote Salesforce across the currently utilised functions as well as performing standard administrative duties.

To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. You will be working within a small team dedicated to improving the technical efficiency of Indeed Flex’ processes and should ensure that their Salesforce expertise translates into optimised sales and operational efficiencies.

This is an in-office role, five days per week, with the option to work from home on Thursdays.

Responsibilities & Duties

Serve as primary system administrator for the Salesforce.com environment with 500+ users across different functions
Using deep technical knowledge to enable new Salesforce capabilities, integrate with third parties and focus on innovation
The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform
Handle all basic administrative functions, including User Management, Data Management, Security, Automating Processes and Analyzing Data
Complete regular internal system audits and stay current on the platform’s new tools, capabilities, and updates
Work independently with members of the user community to define and document development requirements
Coordinate the evaluation, scope and project management of new development requests.
Assist in training of new users, and grow the Salesforce skill set across the organisation
Liaise with other software platform teams to ensure stable integrations
Identify & highlight improvements, be responsible for maintaining the long term integrity of the platform

Requirements

Significant experience of Salesforce administration
Current Salesforce Administration Certification (CRT101)
Current Salesforce Advanced Administrator Certification (CRT211)
Experience in configuration and maintenance of Experience Cloud, Sales Cloud and Service Cloud
Highly proficient with Google Workspace software suite and integrations with Salesforce
Highly proficient with utilising several tools to enable real-time collaboration with a globally distributed workforce such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack etc
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flow automation, custom views and other content of intermediate complexity
Excellent project management skills and a positive attitude
Creative and analytical thinker with strong problem-solving skills
Passion for Salesforce with a learner mindset
Ability to work with senior stakeholders
Excellent communication skills
Strong organisational skills, attention to detail and time management

Benefits

£50,000 - £60,000 salary per annum
Performance Bonus
25 days holiday
Free lunch in office
Cycle to work scheme
Pension
Private Medical Healthcare
Dental Plan
Discounted gym membership
Day off on your birthday
Regular team building events
Perkbox - discounts and goodies on some of your favourite brands

You’ll fit right in at Indeed Flex if:

You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
Data is your heart and soul - you know you need it to drive you in the right direction
You’re proactive and always willing to learn
You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

Indeed Flex is an Equal Opportunities Employer. We welcome applications from all qualified candidates, valuing diversity and committed to fair treatment for everyone, in accordance with the Equality Act 2010.

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