Technology: Email Technology Lead

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Full Remote
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Offer summary

Qualifications:

Proven experience in leading email technology teams and projects., Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments., Strong expertise in Microsoft Azure services, including Azure Active Directory and Azure Automation., Excellent communication skills for training and stakeholder engagement..

Key responsibilities:

  • Lead the design and architecture of email systems and solutions.
  • Collaborate with teams to deliver email projects and maintain standards.
  • Provide advanced technical support and mentorship to team members.
  • Ensure service stability and continuous improvement of email services.

Siegen HR Solutions, Inc. logo
Siegen HR Solutions, Inc. Startup http://www.siegensolutions.com
11 - 50 Employees
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Job description

Our companies are seeking talented individuals with a proven track record in leading teams of Email Technology experts. If you have the experience and expertise to steer the ship in the world of email tech, we want to hear from you! Join us in shaping the future of email innovation and driving our companies to new heights.

About SIEGEN SOLUTIONS:

Siegen Solutions specializes in partnering technology-focused clients by connecting them with top-tier talents. Our commitment lies in bridging the gap between exceptional candidates and cutting-edge technologies. At Siegen Solutions, we understand that success hinges on the right people with the right expertise. We're here to match skilled candidates with opportunities that align perfectly with their technological prowess.

Key Responsibilities:

  • Lead the technical architecture, design, and roadmap for email systems
    Identify, document, publish and uphold standards, policies, procedures, and inventories
  • Champion email services and solutions with business and IT stakeholders
  • Work closely with internal teams in delivering email projects and tasks
    Solicit feedback from stakeholders and measure effectiveness and promote continuous improvement.
  • Provide L3 technical support as needed
  • Assist in mentoring team members in resolving technical issues and developing technical skills.
  • Assist in developing internal knowledge base and training materials
    Follow Microsoft Roadmap to support evergreen change and ensure service stability
  • Perform other duties as assigned

Requirements:

  • Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA
  • Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation
  • Strong experience in requirements gathering, design and development of email solutions
  • Knowledge of data classification, retention, data loss protection, and information rights management
  • Expert knowledge of Powershell for management of M365 services
  • Experience with patch and configuration management
  • Experience with configuration of Exchange policies, SMTP relay, and mail routing
  • Strong written and oral communication with the ability to provide training and present technical change to end users
  • Working knowledge of email security solutions
  • Strong troubleshooting skills with the ability to provide root cause analysis and recommend effective solutions

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Microsoft Outlook
  • Team Leadership
  • Communication

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