Loan Ops Consumer Loan Closing Spec I

About the Role:

The Loan Closing Specialist plays a critical role in ensuring the smooth and accurate closing of consumer loans. This position is responsible for coordinating all aspects of the loan closing process, acting as a liaison between Underwriters, Consumer Lenders, third-party vendors, and the Loan Processing Center. The Specialist ensures all due diligence and approval conditions are satisfied prior to the preparation of loan documents, supporting both real estate and non-real estate secured loans.

What You’ll Do:

• Coordinate and monitor all stages of the loan closing process.
• Review and interpret third-party documents including appraisals, title work, flood determinations, and insurance.
• Ensure all underwriting conditions are met and documented before issuing a “clear to close.”
• Communicate with internal and external stakeholders including lenders, attorneys, title companies, and vendors.
• Prepare and review loan documentation for accuracy and compliance.
• Maintain accurate records and ensure timely follow-up to meet service level agreements.
• Support compliance with all regulatory and internal policy requirements.
• Provide exceptional customer service and foster a collaborative team environment.

What We’re Looking For:

Experience:

• 1–2 years of experience in a financial institution, with a focus on due diligence or loan documentation.
• 1+ years of consumer loan documentation experience.
• Experience in an automated loan origination environment is highly desirable.

Education:

• College degree preferred.
• High school diploma or equivalent with relevant experience accepted.

Required Skills:

• Strong knowledge of consumer lending, loan documentation, and regulatory compliance.
• Familiarity with third-party documents such as title work, appraisals, and insurance.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with banking systems such as Meridian Link, 360 View, LaserPro, TruStage, Navigator, and UCBI systems.
• Excellent organizational and time management skills.
• Ability to escalate and resolve issues effectively.
• Strong interpersonal and communication skills.

Preferred Skills:

• Completion of Loan Closing Specialist Certification Program (Level I).
• Understanding of complex credit structures and multiple funding sources.
• Knowledge of fair lending practices and regulations (CIP, Reg H, HMDA, CRA, Reg O).
• Ability to calculate Loan-to-Value ratios and assess insurance adequacy.

Travel:

• Up to 1% travel required

Conditions of Employment:

• Must be able to pass a criminal background & credit check

• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status: 

• Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.