Sales Manager, EMEA

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

Reporting to the VP Transplant Lab Solutions, EMEA & APAC, the Sales Manager, EMEA is responsible for the commercial success of CareDx’s product lines across selected regions in Europe – Italy, Iberia, Balkans, Greece and Cyprus. The portfolio includes pre-transplant solutions such as HLA typing as well as post-transplant patient surveillance solutions for solid organ and hematopoietic cell transplant recipients.

You will be responsible for opening new sales opportunities and closing existing sales opportunities through a combination of hunting (70%) and farming (30%) activities to achieve CareDx’s top-line EMEA revenue target. The Sales Manager will primarily drive sales through managing distributor relationships. The Sales Manager will be responsible for weekly reporting of opportunity pipeline development (Qualification → Closed Won) and working with post-sales teams (Field Application Specialists). Strong emphasis on closing annual volume and multi-year contracts will be your priority. The ideal candidate has demonstrated prior success driving uptake of new and existing products. A record of accomplishment, closing deals and building senior client relationships, and/or launching new products is required. The position is field-based within Portugal or Spain nearby any major airport.

Responsibilities:

• Build relationships with customer accounts as identified by the CareDx Management Team and VP Transplant Lab Solutions, EMEA &APAC
• Develop new business opportunity pipeline for the CareDx entire product portfolio - including pre and post-transplant solutions
• Close annual volume and multi-year business contracts with key accounts across the EMEA territory
• Cold-contacting prospects identified as Key Accounts by the CareDx Management Team and VP Transplant Lab Solutions, EMEA & APAC
• Deliver in-market or webinar-based pre-sales presentations
• Own management of existing accounts to:
• drive increased utilization of the existing product portfolio at that account
• drive adoption of new/alternative products (cross sell) within that account
• provide feedback from accounts to R&D and Product Development teams
• manage post-sales activities (support and training) to ensure best-in-class levels of customer satisfaction
• Work as part of the Global CareDx Commercial Team
• Work closely and collaborate with the other CareDx teams including FAS Team and Support Teams in Stockholm and Brisbane, California
• Organize in-market activities such as presentations, workshops and on-site training
• Attend key conferences in the region to represent CareDx and its vision to improve transplant patient outcomes
• Work with distributors in EMEA countries to enable commercial and customer success
• Additional duties as required

Qualifications:

• Passion for improving patient outcomes in transplantation
• Excellent business judgement with a patient-first focus
• Experience with pre-and post-transplant clinical diagnostics
• PhD or M.Sc with 3+ years equivalent clinical/research experience, or B.Sc with 10+ years equivalent research experience in molecular biology, biotechnology, genomics or similar
• At least 2 years in a similar role
• Hunter mentality for developing new business
• Farmer mentality for nurturing accounts with cross sell, upsell and product utilization
• Self-motivated, works well under minimal supervision
• Driven to continuous improvement
• Disciplined and diligent approach to selling, time management and reporting
• NGS, HLA or molecular biology background in Sales, Marketing or similar
• Confident strong communicator of the benefits of scientific and technical products
• High energy level; positive attitude; works well in a rapidly evolving business environment
• Comfortable with NGS analysis software
• Excellent negotiation skills, with a proven track record of closing agreements on mutually favorable terms; strong aptitude working with legal contracts
• Track record of exceeding revenue targets and developing and closing successful collaborations or transactions
• Strong CRM and data analysis skills; ability to form data-driven insights
• A desire to work in a high growth and results-oriented team environment
• Unrelenting intellectual curiosity
• Languages: English (proficient level)
• Travel required up to 75%

Additional Details:

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
  

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

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