Offer summary

Qualifications:

Active LPN/LVN nursing license in California or compact/multistate license preferred., Knowledge of chronic conditions and monitoring devices is essential., Proficiency with technology and strong communication skills are required., Experience in telehealth or patient education is a plus..

Key responsibilities:

Serve as the primary contact for patients on the RPM365 platform.

Assist with device setup and ensure app connectivity for patients.

Engage with patients to promote adherence to their care plans and schedule check-ins.

Notify healthcare providers of critical alerts and attend virtual team meetings.

Job description

About Us
RPM Healthcare is a fast-growing company with nearly 40 years of patient education experience. Our proprietary software tracks patients’ physiological data (Blood Pressure, Weight, Blood Glucose, Lung Capacity, Oxygenation), identifying dangerous out-of-range values and trends that impact health.

As an RPM 365 Care Coach, you’ll engage patients, track and analyze their data, provide education, and encourage adherence to their care plans.

About You
You're a licensed LPN/LVN passionate about healthcare innovation and patient outcomes. Your tech-savvy, comfortable with high-volume phone outreach (125+ conversations a week), and thrive in a fast-changing environment. You’re patient, empathetic, detail-oriented, and a self-starter.
Responsibilities

Serve as the primary contact for patients on the RPM365 platform.
Assist with device setup and app connectivity.
Engage with patients to ensure adherence to care plans.
Schedule monthly check-ins and monitor patient data.
Educate patients through shared resources.
Notify healthcare providers of critical alerts.
Attend virtual team meetings for updates.

Qualifications
Minimum:

Active nursing license in California (having a compact/multistate is ideal)
Knowledge of chronic conditions and related monitoring devices.
Proficiency with technology, computer platforms, and smartphones.
Strong verbal/written communication skills.
Comfortable with patient outreach and engagement.
Highly organized, detail-oriented, and team-focused.

Preferred:

Experience in telehealth, patient monitoring, education, or customer service.
Additional language skills are a plus.

Compensation & Benefits

Salary: $45,000-$49,000 (DOE) + performance bonuses.
Schedule: Mon-Fri, 9:00 AM - 5:00 PM (Remote).
Benefits: PTO, sick leave, holidays, health insurance, 401(k).
Training: Paid remote training provided.
Growth: Opportunities for advancement within the company.

Join us in improving patient outcomes through innovative remote care

RPM Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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