Summary
The Associate Director of Person-Centered Services is responsible for operational oversight of a variety of CDS Monarch Services. These services may include, but are not limited to: select Day Habilitation Programs, Residential Homes, Community Habilitation, Vocational Programs, Evening Activities/Respite, and Family Care. The role ensures that individuals receive the highest quality services through overall management, and holds direct responsibility for the development and implementation of systems that assist with the delivery of quality services.
Essential Job Functions
Provides supervision to CDS Monarch programs
Assumes administrative responsibility for all assigned facilities in the agency
Provides sufficient direction and oversight to ensure that programs are delivered in a person-centered manner which incorporates CDS Monarch Shared Values
Ensures through training, supervision, and monitoring that each program operates within the framework of established CDS Monarch Policy and Procedure
Provides sufficient direction and monitoring to ensure that all programs are fully compliant with New York State Office for People with Developmental Disabilities (OPWDD) standards
Ensures that all Supervisors who report to them are fully trained and understand how to perform job duties assigned to them
Ensures that Supervisors complete assigned job responsibilities related to Incident Management, QI Audits, Plans of Corrective Actions, and HR Measures
Provides sufficient direction to ensure that the programs are staffed at established minimum and program-specific staffing levels
Provides sufficient oversight and monitoring of daily, weekly, and monthly reports
Prepares and submits reports in a timely manner to the Director of Person-Centered Services as needed
Provides sufficient monitoring, training, and direction to ensure that spending is contained within authorized levels in the areas of personal spending, overtime, and non-personal services
Reviews and monitors program budget monthly and ensures payroll is in adherence with the set budget
Ensures that Supervisors effectively implement prescribed internal controls related to operational finance, personal allowance, and vehicle/equipment usage
Completes weekly site visits to all applicable programs under their supervision to ensure that the program environments and surroundings remain safe, attractive, comfortable, and well-maintained. Collaborates with Facilities Management for preventative maintenance
Participates in on-call rotation, ensuring 24/7 oversight of residential systems on evenings and weekends
Attends and participates in all meetings as directed by the Director of Person-Centered Services
Notifies the Director of Person-Centered Services of all barriers impeding the completion of duties and responsibilities
Performs all other necessary duties relevant to the position as directed by the Director of Person-Centered Services
Knowledge, Skills, and Abilities
Must be at least 18 years of age
Participation in the internal development curriculum – LEAD – preferred
Reliable transportation (NYS Driver’s License required)
Ability to work independently and motivate others
Ability to communicate effectively, both orally and in writing
Maintain all required certifications/training by State regulations and CDS policy
Education and Experience
Note: All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with approval from the Chief Financial Officer, in collaboration with Human Resources.
Bachelor’s Degree in a human service field preferred
Five years’ consecutive experience serving those with intellectual and developmental disabilities
Experience in residential services with direct management of residential facilities
Experience in day services with direct management of day services’ facilities
At least three years of supervisory experience with proficiency in personnel affairs, financial acumen, and communication
Physical Requirements / Working Conditions
Sedentary working environment
Ability to reach above shoulder level
Ability to turn/twist upper body
Able to use hand repetitive action for fine manipulating, keyboarding, and typing
Corporate Qualifications / Expectations
Adhere to all CDS Life Transitions, Inc. and iCircle policies and procedures
Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards
Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training per State regulations and CDS policy
Act as a professional representative of CDS Life Transitions, Inc. and iCircle in appearance, behavior, temperament, communication, language, and dress
The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by applicant qualifications and experience, education, position-specific licensing/training, and departmental budgets.
CDS Life Transitions is an Equal Opportunity Employer and affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reason
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