Offer summary

Qualifications:

2+ years in remote admin, EA, or program support roles., Strong communication skills, both written and verbal., Proficient with tech tools like Thinkific, Slack, Google Workspace, and Zapier., Detail-oriented with strong prioritization skills..

Key responsibilities:

Support program operations and executive tasks to keep students informed.

Upload and update course content in Thinkific and manage onboarding/offboarding in Kajabi & Copper.

Maintain program calendars and facilitate communication via Slack and Zoom.

Troubleshoot member issues and track milestones to ensure smooth program execution.

Job description

This is a remote position.

US Program Administrator (WFH)

Background

PeoplePartners is partnering with a mission-driven, fully remote US-based startup to find a US Program Administrator. This company is transforming careers through instructional design — and they need someone behind the scenes who’s as detail-driven as they are heart-led. If you’re organized, tech-savvy, and love helping people succeed, this could be your dream role.

About the Role

You’ll support program operations and executive tasks, ensuring students stay informed, tools stay updated, and the COO stays on schedule. You'll work with LMS platforms, Slack, Google Workspace, and help coordinate everything from live sessions to alumni communications.

Your Key Responsibilities:

Upload & update course content in Thinkific.
Manage onboarding/offboarding in Kajabi & Copper.
Maintain program calendars & send Slack/Zoom comms.
Track deadlines, maintain SOPs, and support COO scheduling.
Troubleshoot member issues & track milestones.
Keep surveys, automations, and CRM records tidy.

Requirements

About YOU

Detail-obsessed and reliable.
Warm, responsive communicator (written and verbal).
Calm under pressure with strong prioritization skills.
Confident with tech tools (Thinkific, Slack, Google, Zapier).
You love supporting others — and making things work smoothly.

About YOUR Work History

2+ years in remote admin, EA, or program support roles.
Experience juggling projects and processes across platforms.
Comfortable supporting executive-level leadership.

About the Culture YOU Thrive In

Growth-minded and startup-curious.
You like documenting processes (yes, really!).
You value autonomy and proactive teamwork.
You’re aligned with values like ownership, adaptability, and relationship-driven success.

Key Responsibilities YOU Can’t Wait to Do

Be calm in the chaos of program launches.
Keep student experiences running seamlessly.
Anticipate your exec’s needs before they do.

How YOU Will Be Measured

Timeliness and accuracy of program updates.
Quality of internal communication and admin.
Support effectiveness during launches and events.

When & Where YOU Will Work

40 hours/week | Night-shift (US).
Remote (Philippines-based).

Ready to keep a life-changing program running smoothly? Apply now and let’s get started!

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.