Solution Engineer (Pre-Sales)

About Us

At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft.

The Opportunity - North America

Reporting into our GTM team, we are hiring a Sales Engineer to support our sales team with our ambitious revenue growth goals as we continue to onboard new customers to Union.

In this role, you will:

• Contribute to building our pre-sales motion for a deeply technical infrastructure product.

• Lead discovery, demo, design and solutioning efforts with prospects by partnering with Sales, Product, Engineering and post-Sales teams.

• Drive adoption of Union by leveraging hands-on experience in building demonstrable use cases, troubleshooting workflows, and showcasing platform value to prospective customers.

• Own the technical success of a trial by delivering on prospects’ success criteria. Connect the dots between business value and technical outcomes.

• Engage at all levels of technical stakeholders to drive technical debates and design choices with our mid-market and enterprise customers.

• Contribute to the technical qualification of an opportunity through paring technical needs to key features and formulate unique selling propositions displacing competition.

• Develop and advise prospects on representative demonstrable examples, reference architectures and best practices for optimal design, integration and operation of Union.

• Actively support Union users with trials and production deployments by onboarding users and workflows, debugging problems related to infrastructure, platform or code in customers’ integrated end-to-end solution.

• Represent the product at field events such as conferences, seminars, etc.

• Dive deep into the suite of competitive and complementary technologies to better position Union during critical negotiations.

• Demonstrate a deep technical understanding of our product to our end users, and use your technical expertise and depth to help solve their needs.

About You:

• 5+ years of experience in a pre-sales role for a deeply technical product with a track record of owning multi-level technical sales. Early-stage startup experience is highly desirable.

• Experience with data processing, machine-learning systems, MLOps and machine learning infrastructure is required.

• Working knowledge by applying popular machine learning frameworks (Pytorch, Tensorflow, etc) and data processing frameworks (Spark, Flink, Beam etc) to building production grade AI pipelines.

• General understanding and working knowledge of distributed systems at scale and familiarity with cloud platforms (AWS, GCP, Azure), Infrastructure as Code (Terraform, Cloudformation), Containers (Docker), Kubernetes and CI/CD systems.

• Highly organized and thrive in a high-volume environment that will naturally have ambiguities and competing priorities.

• Possess working knowledge of sales frameworks such as MEDDIC.

• It’s a strong plus if you have been a part of or contributed to the Flyte or Union communities.

• Able to travel to conferences or customer locations with minimal restrictions and occasionally on short notice.

Benefits & Belonging

At Union.ai we know that employees who feel their best can build amazing things and we are proud to offer best in class benefits that will continually evolve and grow as the needs of our employees do. Benefits may vary based on country

• Excellent medical - We pay 100% of your premiums and 90% for your dependents

• Generous dental and vision plans- We pay 90% of the premiums for you and your dependents

• Meaningful equity in the form of options – all employees are owners here

• Unlimited time off + 12 company holidays 

• 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%

• 16 weeks paid parental leave for primary and secondary caregivers

• Flexible work schedule (some restrictions apply)

• For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.

We believe that our differences are what bring us together to achieve truly special outcomes. We strive to be inclusive and focus on building teams that embody that quality too. Union.ai is an equal-opportunity employer and we encourage you to apply, even if your experience doesn’t align exactly with our job description.