Offer summary

Qualifications:

Demonstrated experience in IT support or systems administration, preferably in education or small business settings., Strong knowledge of Google Workspace and virtual productivity tools., Comfort with light website editing and third-party platforms., Excellent problem-solving skills and clear written communication..

Key responsibilities:

Troubleshoot and resolve issues related to Google Workspace and internal IT requests.

Assist with low-priority website updates and maintenance on platforms like Squarespace and Wix.

Provide guidance on improving workflow tools such as Calendly and CRMs.

Support team members with general tech support for platform-specific issues.

Job description

***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***

Our partner, Oxford Tutors is seeking a virtual IT Support Contractor to assist with ad hoc technical needs.

Looking for a reliable, tech-savvy contractor who can support our growing team on an as-needed basis. This role is ideal for someone who enjoys problem-solving, troubleshooting, and implementing small systems improvements across platforms like Google Workspace, website builders, and internal operations tools.
You'll serve as our go-to technical expert for occasional projects and one-off issues, jumping in when a task is beyond the scope of our internal team. This is a flexible, remote role with no fixed hours or minimum commitment, though we value responsiveness and clear communication.

Key Responsibilities (as needed):

Troubleshoot and resolve Google Workspace issues (alias management, email routing, permissions)
Assist with low-priority website updates and maintenance (Squarespace, Wix, etc.)
Provide guidance on improving workflow tools (Calendly, Zapier, spreadsheets, CRMs)
Support internal IT requests related to file systems, data access, and syncing
Help with occasional systems cleanup and organization (e.g., folder structures, permissions)
Provide general tech support for team members facing platform-specific issues

Requirements:
Demonstrated experience in IT support or systems administration (education or small business setting a plus)
Strong knowledge of Google Workspace, cloud storage, and virtual productivity tools
Comfort with light website editing and third-party platforms
Problem-solving mindset with a customer-service approach
Clear and timely written communication
Availability to respond within 24 hours to requests
English Fluency
U.S. work authorization required

Role Details:
Contractor (ad hoc project-based)
Fully virtual
Paid hourly per task or project, depending on the scope
Flexible, no fixed hours

About Oxford Tutors:
Oxford Tutors USA is a bespoke education consultancy founded in 2005 with offices in New York City, Los Angeles, Hong Kong, and Puerto Rico. We specialize in academic mentorship, admissions strategy, and neurodivergence support. As a growing operation, we rely on thoughtful, proactive collaborators to help streamline and elevate our systems.

***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***

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