Offer summary

Qualifications:

Extensive experience with Electronic Gaming Machines (EGMs) in the gaming industry., Technical repair certifications from major game manufacturers., Knowledge of regulated environments and operating procedures., Ability to travel frequently and obtain necessary licensing and certifications..

Key responsibilities:

Oversee preventative maintenance and scheduling of EGMs.

Provide technical support and resolve failures in gaming solutions.

Assist with machine movements and game theme conversions in the studio.

Manage inventory, procurement, and compliance documentation for EGMs.

Job description

Description

Awager stands at the gateway of the next era of the gaming industry, bridging the authentic excitement of land-based casinos with the comfort of online access. Awager’s award-winning products, recognized at the ETG award, enable players to access their favorite physical slot machines and ETGs from anywhere, anytime, through modular design, real camera views, sound captures, and a cutting-edge interface. Our team is committed to continually providing cutting-edge technology to bridge the gap between the physical and digital realms, making high-quality, real-live gaming accessible to everyone, everywhere.

We are looking for an experienced Slot Technician participate in all applicable aspects of studio builds, EGM storage, EGM maintenance, EGM placement/movements, EGM game theme conversions, related compliance processes, paperwork and the like.

Successful Candidates:

Able to travel frequently when needed
Obtain all necessary licensing and certifications by local regulatory body
Expert in understanding regulated environments and required operating procedures
Hold game manufacturer tech certifications from all major providers in (INSERT STATE/REGION)

Responsibilities:

Oversee all preventative maintenance measures and schedule
Provide technical knowledge and resolution to all instances of failure in the solution
Be present in studio for on call technical assistance and regularly scheduled machine movements and game theme conversions
Detailed cataloging and accounting of all inventories including machines and extra parts
Procurement of repair materials
Scheduled machine inspections for compliance and auditing purposes
Accurately provide repair assessments and estimates

Requirements

Extensive experience in the gaming industry working with Electronic Gaming Machines
Expert knowledge of all prominent game manufactures' EGM products
Experience implementing game theme conversions
Technical repair certifications from major game manufacturers
Proficient accounting/auditing skills related to compliance procedures and inventory management

Required profile