Senior Software Engineer, Observability
Offer summary
Qualifications:
8+ years of experience in Infrastructure Engineering and/or DevOps, focusing on observability platforms., Proven experience designing and operating observability platforms that process large amounts of data., Expertise in deploying open-source observability tools at scale, such as Prometheus and Grafana., B.S. or M.S. degree in Computer Science, Engineering, or equivalent experience..Key responsibilities:
- Enhance and optimize Roku's observability stack to handle terabytes of data daily.
- Work with the Platform team to standardize and improve observability tools.
- Contribute new open-source tools and improvements back to the CNCF ecosystem.
- Build automation around observability tools to simplify onboarding for developers.
Job description
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Observability team is part of Roku’s Cloud Technology Infrastructure organisation and plays a critical role in ensuring that the services and workloads running on our platform are equipped with robust observability capabilities. We are a high-performing, fast-moving international team that thrives on taking ownership, communicating effectively, and iterating quickly to deliver impactful engineering solutions.
Our mission is to advance Roku’s observability platform, which operates at an impressive scale by ingesting terabytes of data daily and managing hundreds of millions of active series. We work closely with the Platform team to ensure seamless integration and operation of services running on our cloud platform. Together, we build and scale both the foundational infrastructure (Kubernetes, Istio, Envoy, operators, and more) and the observability layer (leveraging OSS/CNCF-supported observability projects).
Our focus is on making the observability platform more performant, feature-rich, and tailored to Roku’s needs while driving innovation to empower and support our internal teams. We take pride in delivering solutions that make it easier for engineering teams across Roku to monitor, debug, and optimise their applications effectively, all while fostering a culture of collaboration, ownership, and continuous improvement.
What sets us apart is our results-driven culture rooted in ownership, accountability, and fast iteration. We prioritise solving meaningful engineering problems over process for process's sake, focusing our time and energy on high-impact work. Collaboration and open communication are core to how we operate—ideas are shared freely, and decisions are made with purpose. We’re continuously improving, not just in the systems we build but in how we grow and work as a team.
About the Role
As a Tech Lead on Roku’s Observability team, you will take ownership of a platform that ingests terabytes of telemetry data daily and supports hundreds of millions of active time series. This role offers the opportunity to lead engineering efforts that directly impact the stability, performance, and usability of our observability stack. You’ll drive the technical direction for integrating open-source observability tools at scale, standardise monitoring practices across teams, and collaborate closely with platform and application engineers to ensure seamless, efficient, and tailored solutions. Your work will include building automation to simplify onboarding, contributing to the CNCF ecosystem, and delivering high-quality, scalable infrastructure that empowers developers across Roku. This is a hands-on leadership role for someone who thrives in a fast-moving environment and is passionate about solving complex challenges with clarity and purpose.
What You’ll Be Doing
- Scaling and Innovating: Enhance and optimise Roku's observability stack to handle terabytes of data daily and hundreds of millions of active series, while introducing Roku-specific features and innovations.
- Tooling and Standardisation: Work with the Platform team to identify, standardise, and improve observability tools as part of a cohesive solution.
- Stability and Performance: Invest in making the observability platform more stable, performant, and reliable for all users.
- Open Source Contributions: Contribute new open-source tools and improvements back to the CNCF ecosystem.
- Automation and Usability: Build automation around observability tools to simplify onboarding for developers (dashboards, alerts, traces, etc.).
- Collaboration and Engagement: Partner with engineering teams to build solutions that assist in a better ‘out of the box’ experience and drive innovation.
We’re Excited If You Have
- Extensive Experience: 8+ years of experience in Infrastructure Engineering and/or DevOps, with a focus on observability platforms.
- Large-Scale Expertise: Proven experience designing and operating observability platforms that process massive amounts of data (metrics, logs, and traces) to provide actionable insights.
- Tool Mastery: Expertise in deploying and operating open-source observability tools at scale, such as Prometheus, Grafana, Thanos, Loki, Tempo, or similar solutions like Cortex, Mimir, or the ELK stack.
- Standards Knowledge: Familiarity with open standards like OpenTelemetry, OpenTracing, and OpenMetrics.
- Kubernetes & Istio: Deep understanding of Kubernetes and Istio architectures, and the ability to contribute improvements for scalability and integration.
- Collaboration Skills: Strong ability to engage with customers and stakeholders to deliver tailored observability solutions.
- Cloud Expertise: Hands-on experience with AWS, GCP, and/or Azure.
- Development Proficiency: 4+ years of experience with programming languages such as Go, Python, or similar. While we primarily use Go, we welcome experience with other languages if you're open to focusing on Go in this role.
- Education: B.S. or M.S. degree in Computer Science, Engineering, or equivalent experience.
#LI-PA1
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Required profile
Experience
Other Skills
- Collaboration
- Problem Solving
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