Student Advisor

Fullstack Academy is America's preeminent tech-training bootcamp. From coding to Ai, and cyber security to data analytics, we offer comprehensive and immersive online programs that have helped thousands of professionals launch their careers in the most vibrant sectors of today's economy.

"Fullstack Academy has been a life-changing experience" is something we hear often and the reason why we come to work everyday. To help us share Fullstack’s success with the world and find the best bootcamp students, we’re looking for a Full-Time Student Advisor to help transform the lives of our students, and through them, their communities and economies.

ABOUT THE ROLE

As the Student Advisor at Fullstack Academy, you will support and educate prospective students for Fullstack Academy’s immersive tech education programs. You will proactively reach out to prospective students to learn about their educational needs, goals and aspirations. You will inspire students by describing the nature, value and career possibilities of our programs. You will collaborate across the enrollment advising team and the company to ensure alignment between student needs, our program offerings, and the ways we engage potential students.

This full-time, remote role, and reports to our Enrollment Manager.

RESPONSIBILITIES

In this role, you will:

• Conduct outbound calls to potential students who have demonstrated an interest in learning more about immersive tech education
• Engage with potential students on the phone to learn about their goals, interests and assess if one or more of Fullstack Academy’s courses might be right for their needs
• Understand and be able to articulate the unique features and value of our programs and dynamically align those features with a potential student’s stated aspirations and goals
• Follow up with prospective students following initial calls, connecting them with resources about the program, other members of the Fullstack Academy team, reminding them of upcoming dates and deadlines, etc. as appropriate
• Capture notes and update CRM databases with relevant information from enrollment advising calls
• Support the Student Advisory function in meeting program enrollment targets
• Collaborate with marketing team members and our product team to stay up-to-date on evolving elements of our different Fullstack Academy programs
• Occasionally responsible for delivering virtual information-driven presentations, sending mail merges, creating email templates, and reporting/analyzing individual results

QUALIFICATIONS

We think you are a great candidate if you have:

• 2+ years of experience in an outbound sales role
• An enthusiastic, engaging, and genuine communication style on the phone
• A high degree of ownership over your work and results, and an internal drive to meet and exceed goals
• The ability to quickly make connections, dynamically synthesizing what you hear from a potential student and drawing a line to our program’s unique features and value
• A strong sense of personal integrity and values, and a desire to genuinely help people improve their lives
• A passion for education and technology

We think you will be an exceptional candidate if you also have:

• Experience using enterprise CRM software (Salesforce, HubSpot, etc.) and ticket management software (i.e. Zendesk)
• Previous experience in Enrollment Advising or B2C sales experience in the Ed Tech world
• Experience working remotely as part of a distributed team

COMPENSATION: $45k hourly

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