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Customer Support with French

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Anywhere

Offer summary

Qualifications:

Advanced proficiency in French (C1) and English (C1) both written and spoken., Excellent communication and interpersonal skills., Motivated and customer-oriented mindset., Availability to work according to the specified schedule..

Key responsibilities:

  • Provide customer support via email, phone, and chat.
  • Identify and promptly resolve customer inquiries and issues.
  • Deliver accurate and comprehensive information about products and services.
  • Collaborate with internal teams to resolve complex cases.

Sales Consulting logo
Sales Consulting http://salesconsulting.recruitmentagiler.com
51 - 200 Employees
See all jobs

Job description

Location: Remote
Schedule: Monday to Friday, 09:30–19:30 (depending on shifts), 8.5 hours/day (including 1-hour break)
Contract type: Full-time

Role Description:
We are looking for a motivated and customer-oriented Customer Support Specialist, with excellent communication skills in French (C1) and English (C1), to join our team. You will provide support via email, phone, and chat, ensuring a positive and efficient customer experience.

The training will be conducted remotely over a period of 2 weeks, with the support of our team of specialists.

Responsibilities:

Provide customer support via email, phone, and chat

Identify and promptly resolve customer inquiries and issues

Deliver accurate and comprehensive information about products and services

Maintain a professional and friendly tone in all customer interactions

Collaborate with internal teams to resolve complex cases

Adhere to company policies and procedures

Report recurring issues or trends to management


Requirements:

Advanced proficiency in French (C1) and English (C1), both written and spoken

Excellent communication and interpersonal skills

Availability to work according to the mentioned schedule


What we offer:

100% remote work opportunity

Specialized online training (2 weeks)

Friendly and dynamic work environment


Start Date: 30.06.2025

Required profile

Experience

Spoken language(s):
FrenchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Linguistics

Other Skills

  • Customer Service
  • Social Skills
  • Communication
Are you interested?

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