Account Specialist, Sales & Client Relations

Summary of Role:

• The Account Specialist, Sales & Client Relations manages client relationships, achieves sales targets, and ensures customer satisfaction. They act as a point of contact, handle negotiations, address issues, and collaborate with teams to meet client needs. Key responsibilities include building and maintaining relationships, resolving issues, and providing updates on services. 

Responsibilities

New Business Development

• Identify and pursue new business opportunities through prospecting networking, and outbound outreach.
• Develop and deliver compelling presentations to introduce company services to potential clients.
• Build a strong pipeline of qualified leads and convert them into long-term business relationships.
• Manage the full sales cycle from initial contact to contract execution.

Client Relationship Management

• Establish and nurture strong relationships with new clients to ensure satisfaction and trust.
• Collaborate with internal teams to ensure smooth onboarding and delivery of services.
• Maintain ongoing communication with clients to understand their evolving needs.

Sales Strategy & Reporting

• Track and manage leads, activities, and opportunities.
• Monitor market trends and competitor activity to refine sales strategies.
• Provide regular updates and performance reports to leadership.

Cross-Functional Collaboration

• Partner with Operations, Talent Acquisition and Human Resources to align sales effort and ensure client expectations are met.
• Share client feedback to support service enhancements and business development initiatives. 

Shift: Administrative

Location

• Position requires traveling to client sites within Puerto Rico

Education

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

Work Experience

• Minimum of 2-3 years in sales business development, or client acquisition
• Demonstrated success in generating new business and meeting sales goals

Skills and Knowledge

• Strong prospecting and lead generation skills
• Excellent verbal and written communication
• Ability to build rapport and negotiate effectively
• Self-motivated, goal-oriented, and able to work independently
• Strong organizational and time-management abilities

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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