Solution Architect (Remote/ EMEA)

Join Virtuozzo as a Solution Architect – Remote/ EMEA  

Virtuozzo, a global leader in virtualization and cloud infrastructure solutions, is looking for an experienced and driven Solution Architect to join our high-performing Professional Services team. This is a strategic, customer-facing role where you'll play a key part in bridging business needs with cutting-edge technical solutions. 

Reporting to the Head of Professional Services, you'll collaborate with cross-functional teams and customers across AMER, EMEA, and APAC regions. We're
seeking a proactive, technically fluent architect who thrives in dynamic environments and is passionate about helping customers succeed with complex, tailored solutions. 

What You’ll Be Doing 

• Customer Engagement: 

• • Act as the technical liaison and trusted advisor for clients, understanding their business objectives, challenges, and requirements. 

• • Lead discovery sessions, workshops, and technical deep dives to gather and refine requirements. 

• Solution Design: 

• • Architect end-to-end solutions that align with customer needs, leveraging our product suite and integrating third-party technologies where necessary. 

• • Develop high-level and detailed solution designs, ensuring scalability, reliability, and alignment with best practices. 

• • Create documentation, including diagrams, implementation guides, and design specifications. 

• Collaboration & Stakeholder Management: 

• • Work closely with Professional Services, Technical Account Management, and Onboarding Project Management teams to ensure successful solution delivery. 

• • Partner with Sales Engineers and regional Sales VPs to support pre-sales efforts, contributing to RFPs, demos, and technical presentations. 

• • Provide guidance to internal teams to maintain alignment between design, delivery, and customer expectations. 

• Technical Leadership: 

• • Stay abreast of the latest technologies and industry trends to continually refine best practices and innovate
    solution approaches. 

• • Serve as a mentor to junior team members, sharing knowledge and expertise to elevate team capabilities. 

• Problem Solving & Troubleshooting: 

• • Analyze complex technical challenges during solution delivery, identify root causes, and propose effective solutions. 

• • Act as an escalation point for critical implementation issues and contribute to their resolution. 

• Post-Implementation Support: 

• • Collaborate with Technical Account Managers and other teams to ensure smooth handoffs and continued customer success post-implementation. 

• • Contribute to post-mortems and retrospectives, identifying opportunities for improvement in solution design and delivery. 

What You Bring 

• Proficient in cloud platforms, enterprise software, and system integrations. Experience with [specific technologies or platforms your organization uses] is highly preferred. 

• Strong understanding of solution design principles, security best practices, and software development lifecycle methodologies. 

•  5+ years in a Solution Architect, Technical Sales Engineer, or related role within Professional Services or a Cloud Platform Sales organization. 

• Proven track record of designing and delivering complex solutions across diverse industries and regions. 

• Exceptional problem-solving, communication, and presentation skills. 

• Ability to translate complex technical concepts into business-friendly language for non-technical stakeholders. 
• Strong interpersonal skills, with a focus on collaboration and building lasting relationships. 
• Relevant certifications (e.g., AWS Solutions Architect, Azure Solutions Architect, TOGAF) are a plus. 
• German/Portuguese will be a plus

What We Offer 

• Flexible hours and remote work options 

• Space for creativity and experimentation within the company’s goals 

• Share Options – everyone shares in our success with share options 

• We help our team get private medical insurance 

• Supportive culture with minimal bureaucracy 

• A smart, friendly team that values reliability, simplicity, and automation 

• Depending on your location and preferred employment method, other perks and benefits apply