Offer summary

Qualifications:

Post-secondary education is preferred., Minimum of 1-2 years relevant Claim Advisor experience required., Completion of CIP designation or a desire to pursue it is preferred., Must be licensed in New Brunswick with prior insurance experience in automobile and property claims..

Key responsibilities:

Interpret insurance policy wording and determine policy coverages for assigned claims.

Investigate, negotiate, and settle homeowner claims of moderate to high complexity.

Comply with Allstate policies and procedures while adhering to legislative and regulatory requirements.

Communicate professionally with claimants, vendors, and other insurance companies, while maintaining a caseload reflective of a Claim Advisor.

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire a Property Claims Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Remote

Job description:

Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Accountabilities:

Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.
Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence.
Comply with best practices as set out in Allstate policies and procedures.
Adhere to legislative and regulatory requirement and ensures files are thoroughly documented.
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems.
Communicate and interact with claimants, vendors and other insurance companies in a professional manner.
Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.

Qualifications:

Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor experience
Completion of CIP designation or desire to pursue is preferred
Must be licensed in New Brunswick
Prior insurance experience and knowledge in automobile and property claims preferred
Strong critical thinking skills to identify strengths and weaknesses of claim

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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