Offer summary

Qualifications:

Native-level Dutch (C2) and solid English (B2) skills, Strong communication and problem-solving abilities, Familiarity with digital tools and fast typing skills, Previous customer service experience is a plus, but not mandatory..

Key responsibilities:

Support Dutch-speaking customers via phone, email, and chat

Guide customers through product choices and assist with purchases

Resolve inquiries related to orders, deliveries, or returns

Collaborate with the team to enhance overall service quality.

Job description

Whether you’re already living in Greece or thinking about making the move, this is a great chance to work fully remote while enjoying everything the country has to offer. From the buzz of the capital Athens to the calm of the islands like Crete, Rhodes, Paros, Naxos... you decide where you set up your desk.

What you’ll be doing:

As a Dutch-speaking Customer Advisor, you’ll support users via phone, email, and chat. Whether it’s answering product questions, supporting purchases, or following up on deliveries, you’ll help each customer with clear and helpful solutions. You’ll follow proven processes , without cold calling or upselling.

Your tasks include:

• Guiding Dutch-speaking customers through product choices and purchase
• Resolving inquiries related to orders, deliveries, or returns
• Ensuring positive customer experiences with accurate and friendly support
• Collaborating with your team and improve overall service quality
• Using internal tools to log and follow up on customer interactions

What you’ll be doing:

• Native-level Dutch (C2) and solid English (B2)
• You’re a fast typer and feel at home navigating digital tools
• A problem-solving mindset and strong communication skills
• Previous customer service experience is great, but not required
• A positive attitude and a calm, structured approach to resolving issues
• You're already based in Greece, or willing to relocate

What’s in it for you:

• Work remotely from Greece. The mainland or the islands - you choose
• Base salary of 1,300€/month (14 salaries), plus up to 250€ in monthly bonuses
• Tenure Bonus: 300€ after 3 months, 750€ after 6 months and additional 1.000€ after 12 months of employment
• Opportunities to grow within the company
• Free online Greek language courses
• Support with administrative tasks related to your relocation.

Required profile