Offer summary

Qualifications:

3+ years of experience in quoting or pricing within the door hardware or construction industry., Previous supervisory or leadership experience preferred., Strong understanding of commercial door hardware products and vendor relationships., Excellent organizational, negotiation, and communication skills..

Key responsibilities:

Supervise the Large Quotes team in preparing and submitting accurate quotes for complex projects.

Monitor team performance against service level agreements and adjust workflow as needed.

Collaborate with vendors and internal partners to negotiate pricing and product availability.

Train and develop team members to improve quoting accuracy and customer service skills.

Job description

Summary:

The Large Quotes Supervisor is responsible for overseeing the daily operations of the Large Quotes team, ensuring timely, accurate, and competitive quotations are provided for complex, multi-opening, and high-value door hardware projects. This role will manage workload distribution, monitor quote turnaround times and support team development.

Key Responsibilities:

Supervise and support the Large Quotes team in the preparation and submission of accurate, competitive, and timely quotes for large and complex projects.
Monitor team performance against service level agreements (SLAs) and productivity goals, adjusting workflow and resources as needed to meet organizational targets.
Collaborate with vendors, manufacturers, and internal partners to negotiate pricing, lead times, and product availability for high-volume and custom jobs.
Review and approve high-value quotes, ensuring accuracy in pricing, product specification, terms, and scope.
Train, mentor, and develop team members to improve technical knowledge, quoting accuracy, and customer service skills.
Maintain organized records of quotes, revisions, and correspondence within company systems such as Salesforce or Prophet 21.
Analyze quote activity data and provide regular reporting on team performance and operational efficiency to leadership.
Partner with sales leadership and customer experience teams to resolve quote-related issues and improve processes.
Assist in implementing and maintaining quoting standards, best practices, and process improvements.
Foster a positive, collaborative, and customer-focused team culture.

Qualifications:

3+ years of experience in quoting, estimating, or pricing within the door hardware, construction, building materials, or similar industry.
Previous supervisory or leadership experience preferred.
Strong understanding of commercial door hardware products, specifications, and vendor relationships.
Excellent organizational and time management skills with the ability to manage multiple priorities under tight deadlines.
Strong negotiation and communication skills.
Proficiency in TOAD, ProTech, Salesforce, Prophet 21 and Microsoft Office Suite.
High attention to detail and accuracy.
Ability to coach and mentor a team, fostering a positive, high-performance work environment.

Preferred Skills:

Knowledge of Division 8 specifications. Experience in Division 10 is highly desirable.

Experience working with large-scale, multi-opening door hardware projects.
Experience with pricing frameworks, discount structures, and vendor factory quoting procedures within the door hardware industry.

Required profile