Sales Engineer

This is a remote position.

• Partner with the sales team to identify client needs and develop customized solutions using our portfolio of managed services and cybersecurity offerings.
  
• Deliver technical presentations and product demonstrations to prospective clients.
  
• Prepare proposals, scope-of-work documents, and cost estimates in collaboration with technical and sales staff.
  
• Conduct discovery sessions and assessments to identify gaps in a client’s IT and security environment.
  
• Translate complex technical details into business-relevant language for executive stakeholders.
  
• Serve as a liaison between the sales and operations teams to ensure successful implementation and client satisfaction.
  
• Stay current on industry trends, cybersecurity threats, and emerging technologies.
  

• 3+years, Solutions Engineer, or similar role within the MSP, IT services, or cybersecurity sector.
  
• Strong knowledge of cybersecurity principles, technologies (e.g., firewalls, SIEM, EDR, IAM), and compliance standards (e.g., NIST, HIPAA, GDPR).
  
• Familiarity with common MSP tools and platforms (e.g., RMM, PSA, backup, and monitoring tools).
  
• Ability to understand and explain complex technical concepts to non-technical stakeholders.
  
• Excellent communication, presentation, and relationship-building skills.
  
• A bachelor’s degree in computer science, Information Technology, Engineering, or a related field is preferred. Industry certifications (e.g., CISSP, CompTIA Security+, Microsoft, Cisco, Fortinet) are a plus.
  
• What we are looking for:
  
• 3+years in a Sales Engineer, Solutions Architect, or Technical Account Manager role at an MSP or IT services provider.
  
• Strong knowledge of Microsoft 365, Azure, Windows Server, networking, backup/disaster recovery, and common SMB security stacks.
  
• Hands-on familiarity with tools such as Nerdio, ConnectWise, Datto, SentinelOne, Sophos, or similar.
  
• Ability to scope, size, and price out infrastructure, cloud, and security solutions.
  
• Excellent communication and presentation skills — both technical and business-oriented.
  
• Nice-to-Have:
  
• Experience with CIS frameworks, CMMC, or NIST compliance environments.
  
• Certifications such as Microsoft AZ-104, MS-900, CompTIA Security+, or Cisco CCNA.
  
• Familiarity with PSA/RMM systems (e.g., ConnectWise Manage/Automate, N-able).
  
• Previous MSP experience preferred. Azure cost estimation a plus.
  

• Should be willing to accept a long-term work-from-home arrangement.
  
• Should be amenable to a permanent night shift schedule.
  

Benefits

• Full Philippine Statutory Benefits
  
• 13th month Pay
  
• De Minimis Allowance
  
• Night shift differential pay
  
• PTO
  
• Health insurance
  
• Life insurance - (maximum of PHP 3M coverage)
  
• Equipment