TechOps (remote)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Higher education in IT or related field., Technical support experience with various operating systems (Windows, OSX, Linux)., Basic understanding of web programming languages (PHP, JavaScript) and UNIX commands., Strong troubleshooting skills and ability to work with MySQL databases..

Key responsibilities:

  • Setting up remote work for employees and managing user access.
  • Providing troubleshooting support and maintaining internal IT infrastructure.
  • Supporting and developing the Asterisk VoIP system.
  • Recommending IT strategies and maintaining technical operations standards.

Alliance for Creativity and Entertainment logo
Alliance for Creativity and Entertainment
51 - 200 Employees
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Job description

Company Description

We are changing the world of television by creating an innovative way to watch TV directly from the motherland anywhere around the world. We invite you to join our growing company and to contribute to the revolution of how people watch TV. Our employees are our pride and our most valuable asset. If you always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you!

COMPANY CULTURE

  • Integrity is in our DNA
  • Employees are our family
  • We are young, very ambitious and dedicated to achieving success

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company even better.

Job Description

If as a kid you were playing with computers and routers while everyone was hanging out, this job should be right up your alley.

 

  1. Setting up employees remote work (user and accesses administration)

  2. Troubleshooting support for the team

  3. Supporting and developing Asterisk VoIP system 

  4. Maintaining quality control through establishing and maintaining technical operations standards

  5. Providing knowledge and training on products to internal team

  6. Managing internal IT infrastructure

  7. Recommending information technology strategies, policies, and procedures by evaluating previous build outs; identifying problems; evaluating trends; anticipating requirements

Qualifications

The perfect candidate will thrive on technology and have experience administrating and supporting systems. You’re a great match if you possess fantastic troubleshooting skills, driven to help customers and have the ability to dive deep into a new product to learn it inside and out.

 

  1. Basic knowledge of various browser and mobile platforms

  2. Technical support experience

  3. Basic understanding of web programming languages (PHP, JavaScript)

  4. Basic knowledge of UNIX commands (for search, and other command line features)

  5. Hands-on experience with MySQL database, administration/configuration/performance optimization/replication/mirroring

  6. Practical knowledge of Active Directory

  7. Higher education (IT)

  8. Technical experience with operating systems (Windows, OSX, and Linux)

  9. Understanding Network Basics: VPN, Firewalls, Routing and Switching

  10. Redmine and PBX administration is a great plus

  11. Ability to work with EST time-zone

  12. Intermediate English or higher

 

Required personal qualities:

  1. You must be accurate, responsive, analytical

  2. Excellent organization skills - You must be able to prioritize work based on current business requirements

  3. Analysis and logical problem-solving skills

  4. A passion for software

  5. A desire to learn, master and teach

  6. Awesome sense of humor

Additional Information

Benefits that are awaiting you if you join us:

  1. Work from absolutely ANYWHERE in the world with internet connection
  2. Work schedule: part time from 9:00 AM - to 6:00 PM (NY time zone)
  3. Flexible compensation with base and performance bonuses
  4. Opportunities to develop professionally
  5. Friendly, professional, highly motivated and productive team that wants to develop professionally
  6. Creative Environment where You will never be bored!

 

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!

Press "I'm interested"  and submit your application. We would love to see in comments an explanation of why we should hire you for this position. 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Analytical Thinking
  • Problem Solving

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