Position: Operations Manager Customer Service (BPO)
Number of hours: 40 Hrs/week
Schedule: TBD
Job Summary:
We are seeking an experienced Operations Manager to lead and oversee our customer service operations in a fast-paced BPO environment. The ideal candidate will be responsible for managing daily operations, ensuring service quality, optimizing efficiency, and driving team performance to meet business and client objectives.
Key Responsibilities:
Qualifications:
Preferred Skills:
Bird
Roche
Veolia UK
Bionic Talent
ICF