Technician Data Communication

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Massachusetts (USA)

Offer summary

Qualifications:

Associate's degree in a related field or equivalent experience., Knowledge of data communication systems and networking., Experience with installation and troubleshooting of communication equipment., Certifications such as CompTIA Network+, Cisco CCNA, or equivalent..

Key responsibilities:

  • Install and configure data communication systems, including network and telecommunication equipment.
  • Perform diagnostics and troubleshooting to resolve technical issues.
  • Provide on-site technical support and customer service.
  • Document service activities and maintain accurate records.

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Spencer Technologies Information Technology & Services SME https://www.spencertech.com/
201 - 500 Employees
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Job description

Job Summary:

The Technician Data Communication is responsible for installing, maintaining, and troubleshooting data communication systems, including network and telecommunication equipment. This role involves working on-site to ensure the proper functioning of systems and providing technical support.


Core Duties:

1. Install and configure data communication systems, including network and telecommunication equipment.
2. Perform diagnostics and troubleshooting to resolve technical issues.
3. Maintain and upgrade existing systems as needed.
4. Provide on-site technical support and customer service.
5. Document service activities and maintain accurate records.


Basic Qualifications:

1. Associate's degree in a related field or equivalent experience.
2. Knowledge of data communication systems and networking.
3. Experience with installation and troubleshooting of communication equipment.


Additional Skills:

1. Strong technical and problem-solving skills.
2. Good communication and customer service skills.
3. Ability to work independently and manage multiple tasks.
4. Familiarity with industry standards and best practices.


Certificates/Licenses:

Certifications such as CompTIA Network+, Cisco CCNA, or equivalent


Physical Requirements:

Ability to lift and carry equipment, work in various settings, and potentially work at heights or in confined spaces.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data StreamingMicrosoft NetworkingHelp Desk SupportInstaLODCommunications SystemsAdvanced AnalyticsGood Clinical Practices (GCP)Technical Standard

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Problem Solving
  • Time Management
  • Communication
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