Offer summary

Qualifications:

Fluency in German and English; additional languages are a plus., Experience in luxury retail or customer service is preferred., Strong communication and interpersonal skills focused on customer satisfaction., Ability to thrive in a dynamic, fast-paced environment..

Key responsibilities:

Provide exceptional customer service in German, assisting clients with inquiries.

Effectively communicate product information and brand stories to customers.

Manage customer inquiries, process orders, and deliver after-sales support.

Collaborate with the sales team to enhance customer satisfaction and brand loyalty.

Job description

Patrique Mercier Recruitment is thrilled to announce exciting job opportunities for German Speaking professionals in the vibrant city of Bangkok, Thailand! In these roles, you will engage with clients and customers, delivering outstanding service for a prestigious luxury brand. This opportunity comes with a fully paid relocation package, ensuring a seamless transition to your new life in Thailand. If you are fluent in German, passionate about luxury retail, and looking for an international career adventure, we want to hear from you!

Responsibilities

Provide exceptional customer service in German, assisting clients with inquiries and enhancing their shopping experience.
Effectively communicate product information and brand stories to engage and inform customers.
Manage customer inquiries, process orders, and deliver quality after-sales support.
Address customer complaints and concerns promptly and professionally.
Collaborate with the sales team to foster customer satisfaction and drive brand loyalty.
Stay updated on luxury market trends and the latest product offerings to provide valuable insights to customers.

Requirements

Fluency in German and English; knowledge of additional languages is an advantage.
A valid EU passport
Experience in luxury retail or customer service is highly preferred.
Strong communication and interpersonal skills, with a focus on customer satisfaction.
Ability to work effectively in a dynamic, fast-paced environment.
Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape.
Willingness to work flexible hours to accommodate business needs.

Benefits