Offer summary

Qualifications:

Fluency in German and English; additional languages are a plus., Experience in luxury retail or customer service is highly desirable., Excellent communication and interpersonal skills focused on customer satisfaction., Genuine enthusiasm for luxury brands and understanding of the luxury retail sector..

Key responsibilities:

Deliver outstanding customer service in German, assisting clients with inquiries and providing tailored support.

Communicate the brand's story and product details effectively to create engaging interactions.

Manage customer inquiries, process orders, and provide comprehensive after-sales support.

Collaborate with sales teams to maintain high levels of customer satisfaction and loyalty.

Job description

Patrique Mercier Recruitment is pleased to present an exciting opportunity for German Speaking professionals to join a leading luxury brand in Bangkok, Thailand, complete with fully paid relocation! In this role, you will provide exceptional customer service and support to clients, ensuring a memorable shopping experience. Your fluency in German, combined with your passion for luxury products, will allow you to engage effectively with customers and meet their needs. If you are ready to embark on a new adventure and contribute to a world-renowned brand, we would love to hear from you!

Responsibilities

Deliver outstanding customer service in German, assisting clients with inquiries and providing tailored support.
Communicate the brand's story and product details effectively to create engaging interactions.
Manage customer inquiries, process orders, and provide comprehensive after-sales support.
Address customer concerns and feedback swiftly and professionally.
Collaborate with sales teams to maintain high levels of customer satisfaction and loyalty.
Stay updated on luxury market trends and the latest product offerings to share valuable insights with customers.

Requirements

Fluency in German and English; knowledge of additional languages is a plus.
Experience in luxury retail or customer service is highly desirable.
Excellent communication and interpersonal skills focused on customer satisfaction.
Able to thrive in a fast-paced environment while managing multiple tasks.
Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail sector.
Willingness to work flexible hours to meet business requirements.

Benefits