Offer summary

Qualifications:

Fluency in Dutch and English; additional languages are a plus., Experience in luxury retail or customer service is highly desirable., Excellent communication skills with a focus on customer satisfaction., Ability to adapt to a fast-paced environment and new culture..

Key responsibilities:

Deliver outstanding customer service in Dutch to clients of a luxury brand.

Communicate the brand’s story and product details to engage customers.

Manage customer inquiries, process orders, and provide after-sales support.

Collaborate with the sales team to maintain customer satisfaction and promote brand loyalty.

Job description

Patrique Mercier Recruitment is thrilled to provide an extraordinary opportunity for Dutch Speaking professionals to work in Bangkok, Thailand, with fully paid relocation! In this role, you will be part of a dynamic team representing a prestigious luxury brand, delivering exceptional customer service and creating memorable shopping experiences for clients. Your fluency in Dutch and your enthusiasm for luxury products will enable you to effectively connect with customers and provide them with the highest level of service. If you're ready for an adventure and passionate about luxury retail, we invite you to apply!

Responsibilities

Deliver outstanding customer service in Dutch to clients of a renowned luxury brand.
Communicate the brand’s story and product details effectively to engage customers.
Manage customer inquiries, process orders, and provide comprehensive after-sales support.
Address customer concerns and complaints professionally and promptly.
Collaborate with the sales team to maintain customer satisfaction and promote brand loyalty.
Stay updated on luxury market trends and new product offerings to provide valuable insights to customers.

Requirements

Fluency in Dutch and English; knowledge of additional languages is an asset.
A valid EU passport.
Experience in luxury retail or customer service is highly desirable.
Excellent communication skills with a strong focus on customer satisfaction.
Able to adapt to a vibrant, fast-paced environment in a new culture.
Passion for luxury brands and a solid understanding of the luxury retail sector.
Willingness to work flexible hours to meet business needs.

Benefits