Subway Shift Manager

Remote: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

Completion of all company certification programs., Experience in restaurant operations or food service preferred., Ability to lead and motivate team members., Good communication skills, with English language preferred..

Key responsibilities:

  • Oversee restaurant operations during assigned shifts, including opening and closing.
  • Provide direction and motivation to team members to ensure smooth operations.
  • Handle guest feedback and resolve complaints professionally.
  • Ensure compliance with safety, sanitation, and company policies.

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Dossani Paradise

Job description

Job Details
Level:    Experienced
Job Location:    Subway #22411 - Texarkana, TX
Position Type:    Full-Time/Part-Time
Education Level:    None
Salary Range:    Undisclosed
Travel Percentage:    None
Job Shift:    Any
Job Category:    Restaurant - Food Service
Description

 

SUMMARY

The Shift Coordinator improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.

RESPONSIBILITIES

  • Responsible for restaurant operations (labor, inventory variance) during assigned shifts, including opening and closing restaurant
  • Provides production direction to Team Members in a clear and concise way
  • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
  • Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with
  • Company standards
  • Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
  • Works with team to act on Guest feedback and resolve complaints in a timely, friendly and professional manner
  • Directs, trains and motivates Team Members during shift on each of the workstations
  • Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
  • Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
  • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
  • May perform essential functions and duties listed in the restaurant Team Member job description
  • Flexible to work evenings, weekends and holidays.
  • Prompt and regular attendance on assigned shifts

 

Qualifications

MINIMUM QUALIFICATIONS:

  • Completion of all company certification programs
  • English language preferred

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Team Leadership
  • Teamwork
  • Communication
  • Problem Solving

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