Offer summary

Qualifications:

Proficiency in Linux, macOS, and Windows troubleshooting., Experience with Windows Server administration and Active Directory., Knowledge of scripting languages like PowerShell and Bash., Ability to handle hardware setup, repairs, and virtualization technologies..

Key responsibilities:

Provide technical support and troubleshooting across multiple operating systems.

Manage user accounts, permissions, and security policies using Active Directory and OKTA.

Perform system updates, patching, and routine maintenance with GPO and patch management tools.

Manage hardware, setup, repairs, and component replacements.

Bright Data is the world’s largest data collection platform dedicated to helping all businesses view the Internet just like their consumers and potential consumers do each and every day. We help global brands gather publicly available web data in an ethical manner and transform unstructured data (e.g., HTML) into structured data (e.g., xl). Working with over 15,000 customers, including market-leaders from the Fortune 500 space, the company’s first-of-its-kind data collection platform enables clients to view the internet in complete transparency, no matter where they are based in the world. By scouring the web through the eyes of the consumer, organizations can collect data at scale and gain a real and accurate perspective of how their customers are interacting with their brand and with their competitors – without being blocked or served misleading information. This means organizations can now make better, faster, and more informed business decisions based on real-time competitive data - leveraging real net transparency.

Job description

Responsibilities

Provide technical support and troubleshooting for Linux, macOS, and Windows operating systems across all user levels.
Manage user accounts, permissions, and security policies - Active Directory and OKTA
Perform system updates, patching, and routine maintenance across all platforms via GPO and Patch management tools
Utilize scripting (e.g., PowerShell, Bash) to automate recurring tasks and streamline processes
Manage hardware, setup, repairs, and component replacements
Manage, configure, and troubleshoot Windows Servers, including Active Directory, Group Policy, and file/print services

Requirements

Proficiency in troubleshooting and maintaining Linux , macOS , and Windows operating systems.
Familiarity with command-line tools, including Linux shell commands (Bash)/Ubuntu code, macOS Terminal,Windows PowerShell and HTML.
Experience with Windows Server administration, including Active Directory, Group Policy, and system backups.
Knowledge of system imaging, software packaging, and enterprise management tools.
Ability to handle hardware management, including PC setups, installations, and repairs
Implement and manage virtualization technologies for Windows and Linux OS environments to support infrastructure needs.
Fluent English.
Customer-focused approach, with a commitment to delivering high-quality service.
Willingness to be available on weekends and holidays as needed (via Slack).

Required profile