Offer summary

Qualifications:

Fluency in German and English; additional languages are a plus., Experience in customer service or luxury retail is preferred., Excellent communication skills with a focus on customer experience., Genuine interest in luxury brands and the retail industry..

Key responsibilities:

Deliver outstanding customer service in German to clients of a luxury brand.

Communicate brand narratives and product information to enhance customer interactions.

Assist customers with inquiries, manage orders, and provide after-sales support.

Work collaboratively with the sales team to maintain high levels of customer satisfaction.

Job description

Patrique Mercier Recruitment is excited to present an incredible opportunity for German Speaking positions in beautiful Bali, Indonesia, complete with a fully paid relocation package! Join our dynamic team and immerse yourself in a vibrant, multicultural environment while representing a prestigious luxury brand. Your fluency in German will enable you to engage with clients effectively and provide them with exceptional service. If you are passionate about luxury retail and looking for a unique professional adventure, we encourage you to apply!

Responsibilities

Deliver outstanding customer service in German to clients of a renowned luxury brand.
Communicate brand narratives and product information to enhance customer interactions.
Assist customers with inquiries, manage orders, and provide comprehensive after-sales support.
Address and resolve customer complaints and feedback with professionalism.
Work collaboratively with the sales team to maintain high levels of customer satisfaction and loyalty.
Stay informed on market trends and new product launches to provide informed recommendations to customers.

Requirements

Fluency in German and English; knowledge of additional languages is an advantage.
A valid EU passport.
Experience in customer service or luxury retail is preferred.
Excellent communication skills with a focus on customer experience.
Able to thrive in a fast-paced, dynamic environment.
Genuine interest in luxury brands and the retail industry.
Willingness to embrace a flexible schedule to meet business demands.

Benefits