Offer summary

Qualifications:

Fluency in German and English; additional language skills are a plus., Prior experience in luxury retail or customer service is highly desirable., Exceptional communication skills with a strong emphasis on customer satisfaction., Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail industry..

Key responsibilities:

Deliver top-tier customer service in German, assisting clients with their inquiries and needs.

Communicate product features and brand stories effectively to engage and inform customers.

Manage customer interactions, process orders, and provide post-sales support professionally.

Address and resolve customer complaints and concerns promptly to ensure satisfaction.

Job description

Patrique Mercier Recruitment is excited to present an extraordinary opportunity for German Speaking professionals looking to work in beautiful Bali, Indonesia! This position offers a fully paid relocation package, making your transition to this tropical paradise seamless. In this role, you will be working with a prestigious luxury brand, providing exceptional service to clients while enjoying the vibrant culture and stunning landscapes of Bali. If you are fluent in German and passionate about the luxury sector, we would love to hear from you!

Responsibilities

Deliver top-tier customer service in German, assisting clients with their inquiries and needs.
Communicate product features and brand stories effectively to engage and inform customers.
Manage customer interactions, process orders, and provide post-sales support professionally.
Address and resolve customer complaints and concerns promptly to ensure satisfaction.
Collaborate with the sales team to build strong customer relationships and enhance brand loyalty.
Stay informed about the latest trends in the luxury retail market to share insights with customers.

Requirements

Fluency in German and English; additional language skills are a plus.
A valid EU passport.
Prior experience in luxury retail or customer service is highly desirable.
Exceptional communication skills with a strong emphasis on customer satisfaction.
Able to work effectively in a fast-paced environment while managing multiple tasks.
Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail industry.
Willingness to relocate to Bali, Indonesia, and work flexible hours based on business needs.

Benefits