Offer summary

Qualifications:

Fluency in German and English; additional languages are a plus., Experience in luxury retail or customer service is highly desirable., Strong communication and interpersonal skills focused on customer satisfaction., Genuine enthusiasm for luxury brands and understanding of the luxury retail sector..

Key responsibilities:

Deliver outstanding customer service in German to clients of a prestigious luxury brand.

Manage customer inquiries, process orders, and provide comprehensive after-sales support.

Resolve customer issues and concerns promptly while ensuring satisfaction.

Collaborate with the sales team to build strong customer relationships and promote brand loyalty.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for German Speaking professionals seeking employment in beautiful Bali, Indonesia! This role offers a fully paid relocation package, making your transition seamless as you embark on your adventure in this tropical paradise. In this position, you will provide exceptional customer service within a renowned luxury brand, utilizing your fluency in German to connect with clients and offer personalized experiences. If you have a passion for luxury, fantastic communication skills, and a desire to live and work in a vibrant location, we want to hear from you!

Responsibilities

Deliver outstanding customer service in German to clients of a prestigious luxury brand.
Communicate brand stories and product details effectively to enhance the customer experience.
Manage customer inquiries, process orders, and provide comprehensive after-sales support.
Resolve customer issues and concerns promptly while ensuring satisfaction.
Collaborate with the sales team to build strong customer relationships and promote brand loyalty.
Stay updated on luxury market trends and new product offerings to provide informed insights to customers.

Requirements

Fluency in German and English; knowledge of additional languages is a plus.
Experience in luxury retail or customer service is highly desirable.
Strong communication and interpersonal skills with a focus on customer satisfaction.
Able to thrive in a dynamic environment while managing multiple tasks effectively.
Genuine enthusiasm for luxury brands and an understanding of the luxury retail sector.
Willingness to work flexible hours to meet business needs.
Must be eligible to work in Indonesia.

Benefits