Dutch Speaking Customer Service for Health & Wellness Products Department

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative in the Health & Wellness Products Department. This role is designed for individuals passionate about promoting well-being and providing exceptional support to customers. As part of our dedicated team, you will assist Dutch-speaking customers with their inquiries regarding health and wellness products, ensuring that they receive the highest quality assistance and guidance. If you have a commitment to customer service and an interest in health and wellness, we want to hear from you!

Key Responsibilities

• Provide exemplary customer support in Dutch, addressing inquiries related to health and wellness products and services.
• Assist customers with product knowledge, recommendations, order processing, and troubleshooting issues as they arise.
• Document customer interactions comprehensively, maintaining accurate records in the relevant systems.
• Collaborate with other departments to resolve complex issues efficiently and enhance the customer experience.
• Stay current on health trends, product offerings, and company policies to provide accurate information to customers.
• Engage proactively with customers to ensure their satisfaction and foster loyalty towards the brand.
• Participate in training programs to continually enhance your skills and knowledge in health and wellness products.

Requirements

• Fluency in Dutch and strong English communication skills, both written and spoken, are required.
• Experience in customer service, particularly in health, wellness, or related industries, is preferred.
• Strong analytical and problem-solving skills with a focus on providing excellent customer service.
• Excellent communication abilities, capable of effectively interacting with customers and understanding their needs.
• Ability to manage multiple inquiries efficiently in a remote work environment.
• Attention to detail and organizational skills for maintaining accurate customer documentation.
• A genuine interest in health and wellness topics and a desire to promote healthy living through customer interactions.

Benefits

• Performance bonus.
• Transportation bonus.
• Private health care benefits
• 2 additional salaries per year.
• Fully paid training by certified instructors