Offer summary

Qualifications:

Fluency in Dutch and English; additional languages are a plus., Experience in luxury retail or customer service is highly desirable., Strong communication skills focused on enhancing customer experiences., Genuine passion for luxury brands and understanding of the luxury retail sector..

Key responsibilities:

Provide excellent customer service in Dutch through various communication channels.

Manage customer inquiries, process orders, and provide after-sales support.

Resolve customer complaints and issues promptly and professionally.

Collaborate with the sales team to maintain customer satisfaction and foster brand loyalty.

Job description

Patrique Mercier Recruitment is thrilled to present a unique opportunity for Dutch Speaking professionals to work in beautiful Bali, Indonesia! This position offers not only an exciting career path but also a fully paid relocation package to ensure a seamless transition to your new life in this tropical paradise. You will be joining a dynamic team, providing exceptional customer support and helping clients connect with a renowned luxury brand. If you are passionate about delivering outstanding service and are ready for an adventure, we would love to hear from you!

Responsibilities

Provide excellent customer service in Dutch through various communication channels to clients.
Communicate brand stories and product information effectively to enhance customer engagement.
Manage customer inquiries, process orders, and provide comprehensive after-sales support.
Resolve customer complaints and issues promptly and professionally.
Collaborate with the sales team to maintain customer satisfaction and foster brand loyalty.
Stay updated on luxury market trends and new product offerings to provide informed assistance to customers.

Requirements

Fluency in Dutch and English; knowledge of additional languages is a plus.
Experience in luxury retail or customer service is highly desirable.
Strong communication skills focused on enhancing customer experiences.
Adaptability to work in a new environment and embrace change.
Genuine passion for luxury brands and a solid understanding of the luxury retail sector.
Willingness to work flexible hours as necessary to cater to business needs.

Benefits