Customer Success Onboarding Manager

Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing and PII is restricted. Haus uses frontier causal inference based econometric models to run experiments and help brands understand how the actions they take in marketing, pricing and promotions impact the bottom line. Our team is comprised of former product managers, economists and engineers from Google, Netflix, Amazon and Meta who saw how costly it is to support high-quality decision science tooling and incrementality testing. Our mission is to make this technology available to all businesses, where all the heavy lifting of experiment design, data cleaning, and analysis/insights are taken care of for you. Haus is working with well known brands like FanDuel, Sonos, and Hims & Hers, and has seen more than 30x ROI by running experiments and helping brands make more profitable decisions. We are backed by top VCs like Insight Partners, 01 Advisors, Baseline Ventures, and Haystack.

As a Customer Onboarding Manager at Haus, you will be responsible for shepherding new Haus customers through the onboarding process and ensuring they are well-equipped to maximize value from the Haus platform. You will work hand-in-hand with our data engineering team to ensure customers’ data is properly integrated into the Haus platform and will work directly with customers on troubleshooting. You have strong attention to detail, are personable, and can explain technical solutions to every type of user.

Haus is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.