Offer summary

Qualifications:

5–10 years of experience in IT operations or management roles., Strong experience with Google Workspace administration., Understanding of IT security best practices and access control., Excellent communication skills and strong problem-solving abilities..

Key responsibilities:

Handle user provisioning/deprovisioning and role-based access management.

Support the implementation and monitoring of internal IT security policies.

Provide Tier 1–2 technical support for users, resolving issues across various systems.

Maintain internal IT documentation and suggest workflow improvements.

Job description

Job Title: IT Security Manager (individual Contributor)
Position Type: Full-Time Remote (Contractor with a potential to evolve to Full-Time)
Location: Philippines
Salary: 90,000 – 120,000 monthly + benefits

About the Role:
We are looking for a hands-on IT Manager to join our IT Security & Operations team. This individual contributor role is ideal for a self-starter who thrives in a remote setup and is comfortable managing critical IT operations, with a strong focus on Google Workspace administration, access management, email and Zoom troubleshooting, and user support.

While this position is based in the Philippines, you will work closely with our US-based team, aligning with security protocols, IT standards, and cross-functional goals. This is a contractor position with the opportunity to transition into a full-time role based on performance and evolving business needs.

Key Responsibilities:

Access Management
- Handle user provisioning/deprovisioning, role-based access, and privileged account management.
IT Security Operations
- Support the implementation and monitoring of internal IT security policies and tools.
Internal Account Management
- Maintain and troubleshoot user accounts across Google Workspace, Slack, Zoom, and other platforms.
Zoom & Email Management
- Manage user setup, maintenance, and troubleshooting for Zoom and Gmail systems.
Technical Support & Troubleshooting
- Provide Tier 1–2 technical support for users, resolving issues across apps, endpoints, and systems.
Documentation & Process Optimization
- Maintain internal IT documentation and suggest workflow improvements.

Requirements:

5–10 years of experience in IT operations or management roles.
Strong experience with Google Workspace administration.
Familiarity with Zoom, Slack, Okta, Jira, and other SaaS tools.
Understanding of IT security best practices and access control.
Experience supporting US-based teams from a remote international setting.
Strong problem-solving skills and service-oriented mindset.
Excellent communication skills and attention to detail.

Nice to Have:

Experience supporting compliance initiatives (SOC 2, ISO 27001, etc.).
Skills in scripting or automation (e.g., Google Apps Script, Bash, Python).
Prior work experience in startups or high-growth tech environments.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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