Vice President or Director,Learning & Organizational Development

Currently, we have an immediate opening for a Vice President or Director, Learning & Organizational Development to join our team! The VP/Director, Learning & Organizational Development is responsible for leading the design, implementation, and continuous improvement of comprehensive learning and development programs that support the Credit Union's strategic goals. This role will manage employee training programs and other organizational learning initiatives, ensuring employees are equipped with the knowledge, skills, and capabilities necessary to excel in their roles. 

Primary Responsibilities: 

• Design and Deliver Training Programs: Developing innovative training programs that align with the Credit Union’s strategic goals to support the employee’s growth and development. 
• Lead Program Management: Overseeing the creation, implementation, and evaluation of diverse training programs to ensure alignment with the organization’s mission, values, and culture. This includes but is not limited to programs that focuses on leadership development, compliance, technical skills, professional skills, and upskilling in anticipation of changes that will transform the workforce (e.g. emerging technology like AI).
• Administer Learning Management System (LMS): Managing the Credit Union’s LMS for optimal functionality, ensuring an intuitive user experience, accurate tracking of employee progress, efficient course management, and prompt resolution of technical issues.
• Ensure Compliance Training: Developing and maintaining regulatory and compliance training programs, ensuring all employees are aware of industry standards, legal requirements, and organizational policies to support the safety and soundness of the credit union.
• Drive Continuous Improvement: Monitoring the effectiveness of training programs using key performance indicators (KPIs), gathering employee feedback, and continuously enhancing training content, delivery methods, and user engagement while ensuring relevance and aligns with credit union initiatives.
• Collaborate with Department Leaders: Partnering with stakeholders to assess training needs, design customized solutions, and ensure training initiatives directly support departmental and organizational goals.
• Optimize Training Resources: Maintaining a comprehensive library of training materials, including e-learning modules, instructor-led sessions, job aids, and guides, ensuring accessible, up-to-date, and high-quality learning content.

 Leadership Responsibilities: 

• Regularly meeting with each team member to coach and mentor to ensure alignment around FFCU’s mission, vision, and values.
• Providing team members with training, tools, and resources to successfully perform their jobs.
• Holding teams accountable for meeting all service level agreements, ensuring the team’s work is accurate/efficient, and providing coaching, feedback, or training as needed.  
• Providing and ensuring development opportunities are available for team members as part of their overall career path with the Credit Union.
• Leading change by identifying opportunities that consistently raise the bar and improve service levels.
• Assisting the Credit Union with executing the business plan of the organization.

 Basic Qualifications:

• Education: Bachelor’s degree
• Certification: Certified Professional in Talent Development (CPTD) preferred
• Experience designing learning solutions and program management for a minimum of 3 years. 
• Experience facilitating training sessions, team building, or related activities.
• Experience designing and implementing employee development solutions.
• Experience implementing, managing and maintaining a Learning Management System.
• Experience conducting organizational assessments.
• Experience managing employees.
• All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements. 

 Travel: 

• Travel up to 20% of the time to visit regional offices, engage with remote employees, attend meetings, conferences, training, and other work-related events.

Benefits:

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 4 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.