IT Systems Manager (CET ±3h | Remote)

Join Cyntegrity as an IT Systems Manager

At Cyntegrity, we are one of the leading clinical trial risk management technology providers in the industry. We take pride in our bespoke and highly rated MyRBQM® Portal and MyRBQM® Academy brands, delivering innovative solutions to improve clinical research.

We are looking for an IT Systems Manager with expertise in DevOps and Microsoft Azure to join our team. In this role, you will play a critical part in ensuring the reliability, scalability, and security of our IT infrastructure while providing exceptional support to our internal teams. If you’re passionate about technology and thrive in a fast-paced, innovative environment, we’d love to hear from you!

What You’ll Do:

As an IT Systems Manager at Cyntegrity, you will:

• Manage IT Systems: Oversee the deployment, monitoring, and maintenance of Microsoft Azure-based solutions.
• Implement DevOps Practices: Design, implement, and optimize CI/CD pipelines and infrastructure as code (IaC) to streamline development and operations.
• Provide IT Support: Manage and resolve IT ticket requests from internal stakeholders, ensuring timely and effective solutions.
• Ensure Compliance: Maintain IT systems in compliance with relevant regulations, including GDPR and Data Protection Act.
• Optimize Performance: Continuously improve the reliability, scalability, and security of IT systems.
• Collaborate Across Teams: Work closely with the Chief Executive Officer (CEO) and other departments to align IT strategies with business goals.

What We’re Looking For:

We’re seeking a proactive, detail-oriented, and collaborative IT professional with the following qualifications:

• Education: Bachelor’s degree in IT, Computer Science, or a related field.
• Experience:
  • Proven experience in DevOps practices.
  • Hands-on experience with Microsoft Azure.
  • Strong experience in managing IT ticket requests and providing end-user support.
• Skills:
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration skills.
  • Ability to work independently and prioritize tasks effectively.
• Knowledge:
  • Deep understanding of cloud infrastructure and DevOps tools.
  • Familiarity with IT service management (ITSM) and ticketing systems.
  • Understanding of data protection regulations (e.g., GDPR, Data Protection Act).
• Certifications: Relevant certifications in Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert) and DevOps (e.g., Azure DevOps Engineer Expert) are a plus.

Why Join Us?

• Impactful Work: Contribute to the success of innovative solutions that improve clinical research.
• Professional Growth: Develop your technical and leadership skills in a supportive and collaborative environment.
• Flexibility: Enjoy the freedom of a fully remote role with flexible working hours.
• Cutting-Edge Technology: Work with the latest tools and technologies in DevOps and cloud computing.

Recruitment Process:

1. Video Message: Skip the Cover Letter! Share a short video (max 3 minutes) answering: What excites you about working at Cyntegrity and the field of clinical research?
   
2. Cultural Interview: Meet our Head of People & Culture to discuss Cyntegrity’s values and how they align with your own.
3. Technical Interview: Join a conversation with our IT team to explore your expertise and technical fit.
4. Final Interview: A one-on-one chat with our Managing Director to wrap up the process.
5. Offer: If it’s a match, we’ll send you an offer to join our team!

How to Apply:

If you’re excited about this opportunity and ready to make an impact, submit your application here!