Offer summary

Qualifications:

4-9 years of experience in SAP HCM SuccessFactors modules., Proficiency in Learning Management, Goals & Performance Management, and Recruiting., Ability to support multiple modules and work collaboratively with a team., Strong problem-solving skills and ability to provide on-call support..

Key responsibilities:

Manage and support SAP HCM SuccessFactors modules including Learning Management and Recruiting.

Collaborate with team members to ensure coverage of all modules across 3 FTEs.

Provide on-call support as needed, with a focus on timely response and resolution.

Monitor and adhere to SLA plans for response and resolution times.

Job description

Job Position: SAP HCM Success Factor

Experience: 4-9 years

Location: PAN India

Notice period: Immediate to 15 days

Job Description:

SAP HCM SuccessFactors - RecruitingInd-AASAP HCM SuccessFactors - Recruiting10"Modules:

1. Learning Management: This one will be major percentage contributor(employees are using LMS module to the larger extend)

2. Goals & Performance Management

3. Succession Planning

4. Recruiting

5. Recruiting Marketing

6. On/Off-boarding 1.0

7. CPI

8. SAP JAM

Number of resources:

We have budget to cover above modules through 3 FTE.

Hence, we are looking for resources who are cross-skilled in above modules so that 3 FTEs can together support all the modules.

Time of project:

Time Zone IST: 12:30 PM - 09:30 PM, Monday - Friday.

On call support:

There can be on-call support weekday/weekends, but very little or for very few days in a month (yet to be finalized), or may be none. Will be finalized in next few days.

SLA plan:

P1 = 2 hrs response time, 4 hr resolution time

P2 = 4 hrs response time, 8 hr resolution time

P3 = 8 hrs response time, 72 hr resolution time

P4 = 48 hrs response time, 1 week resolution time

Required profile